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9. Troubleshooting
9. Troubleshooting
Phenomenon: Cannot communicate with the projector. (Wired network)
Item to be checked Solutions
Is the projector turned on? Turn on the projector.
Is the network device such as a
router, etc. turned on?
Turn on the network device.
Is STANDBY MODE set to
SAVING?
The network function is not available when
STANDBY MODE is set to SAVING. If you
want to use the network function in the standby
mode, set to NORMAL.
Is LAN cable connected? Connect the LAN cable.
Is LAN cable connected to the
port set in WIRED NETWORK in
the NETWORK menu?
When LAN is set in WIRED NETWORK
menu, connect LAN cable to the LAN port.
When HDBaseT is set, connect LAN cable to
HDBaseT port.
Is MAC address displayed
correctly in the NETWORK
INFORMATION – WIRED menu?
Contact your dealer when MAC address on
the label put on the projector does not match
MAC address displayed in the NETWORK
INFORMATION – WIRED menu.
Are the network settings such as
IP address set correctly?
Check the network settings in the NETWORK
INFORMATION – WIRED menu. Consult with
your network administrator for details.
Is firewall or packet filtering set in
a router, etc.?
Consult with your network administrator.
Is the same network address set
for wireless LAN and wired LAN
of the projector?
The same network address cannot be used
for wireless LAN and wired LAN. Set different
network address for wireless LAN and wired
LAN.
Is the wired network adapter of
the computer enabled?
Refer to the user’s manual for the computer
and enable the wired network adapter.
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