LTEM-P Installation and Setup Guide
18
Additional Notes When Using the Dialer Capture Module
• The Dialer Capture module supports only one-way communications (from the control panel to the
central station). For those control panels that support two-way voice communications,
speakerphone, paging, follow-me, etc., these features will no longer be available. The control panel
must be programmed for one-way communications only.
• Since Dialer Capture module supports only one-way communications (from the control panel to the
central station), the Resideo Compass Downloader cannot be used.
• In the event the communicator loses power, the module would not be able to generate a fault
trigger to the control panel and set an alarm. In this case, after the panel has exhausted its redial
attempts, a communication failure is displayed by the panel (you may have to scroll through the
messages).
• The Dialer Capture module cannot sense a fault on the Tip/Ring side. However, during an alarm, if
the module cannot forward the alarm, it will trigger a fault and disable the phone line. The phone
line will be re-enabled after communication has been re-established.
• If the Dialer Capture module senses a fault, it will send a Trigger signal to the control panel zone (if
wired to a zone). At this point the module will also drop the phone line voltage and will not provide a
dial tone to the control panel. During this time, the control panel will make retry attempts (8 for
residential, and more for commercial) to dial out and send a report. Until the control panel has
completed the series of retry attempts it will not be able to detect a Telco fault. To minimize the wait
time, for control panels that allow setting the Telco Fault detection time, please set it to the
minimum detection time.
• For control panels that may generate erroneous Telco fault conditions based on grounding (such as
the VISTA-15P, VISTA-20P), turn off "Telco Fault" monitoring at the control panel.
• If the dialer capture module receives a fault indication from the communicator, the module will
disable the phone line, causing the control panel to indicate a communication fault after a period of
time. When the dialer capture module receives a fault clear condition, the module will re-enable the
phone line.
• If an AlarmNet communications device fault is detected, this will be reported to the control panel as
a com failure. If Telco fault is turned on, an AlarmNet failure will be displayed as a Telco Fault. If the
communicator fault trigger is wired to a zone, the Dialer Capture module will trigger the control
panel to alarm this zone and display a message. With some control panels, displayed alarm
messages for triggered zones may hide a "com failure" message. The com failure message can be
displayed by first clearing the zone alarm message(s).