Honeywell CIU 888 - Page 34

Software Troubleshooting and Error Messages
Troubleshooting & Maintenance Guide Part No.: 4417594_Rev11
2 - 8 CIU 888
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Send Configuration Failed - License
Mismatch Error - License supports xx
tanks Configuration Downloaded con-
tains yy tanks
Trying to upload site configuration to
CIU 888 with number of tanks
exceeding number of tanks supported
in license.
Possible solutions:
 Install license with more number
of tanks supported.
 Change site configuration as
supported by license.
Send Configuration Failed - Valid
License does not exist
License was not installed, site config-
uration was uploaded to CIU 888.
1. Install valid license.
2. Perform procedure for uploading
site configuration to CIU 888.
Send Configuration Failed - Failed in
creating license instance - too low
memory
Insufficient memory available in
CIU 888.
Contact Honeywell Enraf.
Send Configuration Failed - Failed to
parse XML and read Data
Problem with Ensite Pro database. Contact Honeywell Enraf.
Migration tool is providing corrupt
data to CIU 888.
1. Close Migration tool.
2. Restart Migration tool.
3. Repeat procedure for uploading
site configuration to CIU 888.
4. Contact Honeywell Enraf if
problem persists.
Send Configuration Failed - Received
Data is not of valid XML format
CIU 888 is receiving corrupt data
probably due to communication
issues or Migration tool issues
1. Close Migration tool.
2. Restart Migration tool.
3. Repeat procedure for uploading
site configuration to CIU 888.
4. Contact Honeywell Enraf if
problem persists.
Send Configuration Failed - Failed in
parsing download type - empty input
data received
Send Configuration Failed - Down-
load Type value not matching
Send Configuration Failed - failed
while parsing download type - excep-
tion caught
Send Configuration Failed - Parsing
site name - input data empty
Send Configuration Failed - parsing
site name - exception caught
Send Configuration Failed - Failed in
preprocess XML data
Send Configuration Failed - Failed in
preprocess XML data - exception
caught
Send Configuration Failed - Strap val-
idation failed
Strap files are not in standard format 1. The strap file must be in capital
letters, [STRAPS].
2. The strap file must end with
[EOF].
Error message Possible cause Solution