Honeywell CIU 888 - Migration Tool Error Messages: Update Configuration; CIU 888 Web Interface Error Messages

Software Troubleshooting and Error Messages
Part No.: 4417594_Rev11 Troubleshooting & Maintenance Guide
CIU 888 2 - 9
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2.2.3 Migration tool error messages: “Update Configuration”
TABLE 2-3 lists the error messages that may occur when uploading a
site configuration to the CIU 888 using the Ensite Pro to CIU 888
Migration Tool and the “Update Configuration” option selected.
TABLE 2-3 Migration tool error messages: “Update Configuration”
2.3 CIU 888 Web interface error messages
TABLE 2-4 lists the error messages that may occur when working with
the CIU 888 Web interface.
TABLE 2-4 CIU 888 Web interface error message
Error Message Possible Cause Solution
Send Configuration Failed - Project
used for Create New Configuration
and Update Configuration are not
matching
Ensite Pro site database file used for
“Update Configuration” operation is
not same as database file used for
“Create New Configuration” opera-
tion.
1. Start Web interface.
2. Go to Configuration window.
3. Select CIU 888 in site tree.
4. Check Migrated site name config-
uration setting.
5. Repeat operation using Ensite Pro
site database with same name.
Error Message Possible cause Solution
Username contains invalid characters User entered special characters for
username.
Enter ciuadmin as username.
Change password failed New password does not meet require-
ments.
Enter password that meets following
requirements:
 Must not be same as previous
password
 Must not contain any dictionary
words (e.g. password)
 Must be at least eight characters
long
 Must contain at least one number
and one special character
 Must not contain special char-
acters ! and “
Invalid old password User entered incorrect old password. Enter correct old password and retry.