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Resetting the Terminal
There are three types of system resets: a soft reset, a hard reset, or a factory reset. The soft and hard
resets preserve all data stored in the file system.
Soft Reset (Warm Boot)
A soft reset re-boots the device and preserves any objects created in RAM. You would perform a soft
reset when:
• the terminal fails to respond.
• after installing some software applications.
• after making changes to certain system settings, such as network cards.
1. Press and hold the CTRL + ENTER keys for approximately 5 seconds.
2. The decode and scan LEDs flash for approximately three seconds as the terminal resets.
3. When the reset is complete, the Home screen displays.
Hard Reset (Cold Boot)
A hard reset re-boots the device and closes any open applications running in RAM at the time of the
reset.
1. Press and hold the CTRL + ESC keys for approximately 5 seconds.
2. The decode and scan LEDs light for approximately 3 seconds.
3. The terminal re-initializes.
Factory Reset (Clean Boot)
If the terminal completely stops responding, you may need to perform a Factory Reset (Clean Boot).
Because resetting the terminal can result in data loss, use this method only if all other recovery methods
have failed. When a reset is performed, all personal content is erased (e.g., emails, pictures, contacts)
and all factory default settings are restored on the terminal. The reset discards any account information
you added.
To perform a Factory Reset (Clean Boot):
1. Press and hold the CTRL + ESC keys simultaneously for approximately 5 seconds.
You may hear a clicking sound when you hold the keys down.
2. When the white Honeywell splash screen appears, enter code 1277 on the keyboard.
For terminals with a 34-Key Numeric (Calculator) Keyboard (see page 5-8), enter code 7811 instead
of 1277.
Caution: A Factory Reset (Clean Boot) erases the memory in the terminal, including all
applications and data files, with the exception of those found in the Flash File Store
or any removable storage.