Troubleshooting
Warranty and Service
Error processing during “System self-checking”: when the charger is performing the
System self-checking, if the output port is connected to the battery, it will cause a
self-checking error, at this time, the battery should be removed and wait 5 seconds before
retrying. Do not insert the DC port battery during the System self-checking. Wait for the
self-checking to complete before performing other operations.
Battery connection error handling: Re-plug the battery and ensure that all connections are
in reliable contact. If the error message is repeated, check the battery interface metal parts
for oxidative or burning that affects good contact .
If it is necessary to replace parts out of the warranty time, we will charge you some
component fee and maintenance fee .
During the warranty period, repairs are not free of charge if:
1) Failure or damage caused by improper use or disassembly, attachment or modification
as specified in the Instructions.
2) Failure or damage caused by natural disasters, falls, collisions, and improper voltage.
We provide one-year warranty for this charger from the date of purchase. Within one
year, our company will repair the product for you free of charge. We will not provide free
repair service if it is caused by improper use or modification by customers. If there is a
problem with your product and it is covered by the warranty, please contact us at the
first time, we will assist you with the relevant maintenance.
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D6 Pro AC/DC Dual Channel Smart Charger
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