-1 ConsumerServices
v~
At Hotpointwe’recommittedto providingyou with the bestapplianceswe know how
to build andwe knowthat you want yourappliancesto giveyou manyyearsof dependable
service.
OurConsumerServicesaredesignedwith your needsand wants in mind.
@
e
WarrantyProtection
Yournewapplianceis a well designedandengineered Seethe warrantyon the backpageof this bookfor
product.Beforeit left the factory,it went through
details.
rigoroustests to detect manufacturingdefects.And
youhavea written warrantyto protectyou.
PromptServiceat yourConvenience
Whetheryourapplianceis in or out of warranty,
you’rejust a phonecall awayfrom our nationwide
networkof FactoryTrainedServiceprofessionals.
Simplycall our Hotpoint serviceorganization.
You’llfind them in the White Pagesunder“Hotpoint
FactoryService;’andin the YellowPagesunder
“Hotpoint CustomerCaremService.”
Serviceis scheduledat your convenienceandthe
techniciandrivesa fully-stockedparts servicetruck
so that, in mostcases,the repaircan becompleted
in onevisit.
We’reproudof ourserviceandwant youto be
pleased,but if for somereasonyouare
notlw~py
with the serviceyou receive,herearethreestepsto
follow for furtherhelp.
FIRST,contact the peoplewhoservicedyour
appliance.Explainwhyyou arenot pleased.In most
cases,this will solvethe problem.
NEXT,if you arestill not pleasedwrite all the details
—
includingyour phonenumberto
Manager,ConsumerRelations
Hotpoint
AppliancePark
Louisville,Kentucky40225
FINALLY,if your problemis still not resolved,write:
MajorApplianceConsumerAction Panel
20 NorthWackerDrive
Chicago,Illinois 60606
ServiceContracts
Fortrouble=freeservicebeyond
tract we’ll keepyourappliancein good
crating condition duringthe contract period
thewrittenwarrantyperiod.
noadditionalcharge.Servicecontracts
let you paytoday’s pricesfor servicea
If you preferto budgetyourrepairexpenditure
month,a year,or severalyearsfrom now.
insteadof beingsurprisedbythem, Hotpoint
offers servicecontractsfor varyinglengthsof
And,you’ll receiveservicefrom Hotpoint
trained servicetechniciansusing only
time on all Hotpointmajorappliances.With a
GenuineHotpoint parts.
TheQuickFix@System
Youcansavemoneyand time
bydoingit yourself.
Fordo-it-yourselferswho would prefer
to fix Hotpointmajorappliances
themselves...Hotpointoffers an
industryfirst, the QuickFix@System.
A programfor do-it-yourselfappliance repair,
the system includesstep-by-steprepair
rnanua/sfor refrigerators,most non-microwave
electric ranges,dishwashers,and standard
and largecapacity washersanddryers,plus
speciallypackagedreplacementparts, and
technical help with a to// free800numbe~
HelpforYouByPhone
~— ~
Shouldyou needhelp in the selectionand
m
TheGEAnswerCenterTM800.626.2000
m
purchaseof newappliances,or have consumerinformationserviceis open24
questionsabout the operationof the Hotpoint ~~-
hoursa day,sevendaysa week.
appliano?syou nowown—or haveany other ‘~
questionsabout our consumerproductsor
~
Ourstaff of expertsstands readyto assist
servicesyouareonlya TOLL-FREEcall away.
The GE AnswerCen/e~
800.626.2000 youanytime-
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