HP 11 Maintenance And Service Guide

Table of contents
1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 6
Display .................................................................................................................................................. 6
Buttons and speakers ........................................................................................................................... 7
Keys ..................................................................................................................................................... 8
Lights .................................................................................................................................................... 9
TouchPad ........................................................................................................................................... 10
Left side .............................................................................................................................................. 11
Right side ........................................................................................................................................... 12
Bottom ................................................................................................................................................ 13
Labels ................................................................................................................................................. 13
3 Illustrated parts catalog ............................................................................................................................... 15
Computer major components ............................................................................................................. 15
Display assembly subcomponents ..................................................................................................... 19
Mass storage devices ......................................................................................................................... 20
Miscellaneous parts ............................................................................................................................ 21
Sequential part number listing ............................................................................................................ 21
4 Removal and replacement procedures preliminary requirements ........................................................... 27
Tools required .................................................................................................................................... 27
Service considerations ....................................................................................................................... 27
Plastic parts ....................................................................................................................... 27
Cables and connectors ...................................................................................................... 28
Drive handling .................................................................................................................... 28
Grounding guidelines ......................................................................................................................... 29
Electrostatic discharge damage ......................................................................................... 29
Packaging and transporting guidelines ............................................................. 30
Workstation guidelines ..................................................................... 30
5 Removal and replacement procedures for Customer Self-Repair parts ................................................. 32
Component replacement procedures ................................................................................................. 32
Battery ............................................................................................................................... 33
Service door ....................................................................................................................... 34
Hard drive .......................................................................................................................... 35
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HP 11 Specifications

General

Operating System	ChromeOS
Display Size	11.6 inches
Display Resolution	1366 x 768
RAM	4 GB
Wireless	802.11ac
Ports	1 x Headphone/Microphone Combo
Weight	1.14 kg