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HP 14-BS0 Series - User Manual

HP 14-BS0 Series
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HP 14 Laptop PC (Intel)
HP 14g Laptop PC
HP 14q Laptop PC
Maintenance and Service Guide

Table of Contents

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HP 14-BS0 Series Specifications

General IconGeneral
ProcessorIntel Celeron N3060, Intel Pentium N3710, Intel Core i3-6006U, Intel Core i5-7200U, Intel Core i7-7500U
Storage500GB HDD, 1TB HDD, 128GB SSD, 256GB SSD
Operating SystemWindows 10 Home
GraphicsIntel HD Graphics 400, Intel HD Graphics 520, Intel HD Graphics 620
AudioDual speakers
WirelessBluetooth 4.2
Ports1 x HDMI, 1 x headphone/microphone combo, 1 x RJ-45
Battery41 Wh Li-ion
Display14-inch HD (1366 x 768) or FHD (1920 x 1080) anti-glare

Summary

Product Description

Product Identification

Details product names, model numbers, and configurations for different laptop models.

Processor and Graphics

Lists various Intel processors supported, including generation, clock speed, and cache.

Display Panel and Memory Details

Covers panel types, resolution, surface treatment, and memory configurations for different processor types.

Storage Options

Lists available storage options including HDD, SSD, and eMMC configurations.

Connectivity Features

Details specifications for optical drives, cameras, audio, Ethernet, and wireless network modules.

System Security and OS

Lists security features like Kensington lock and supported operating systems.

Getting to Know Your Computer

Right Side Components

Details components located on the right side of the computer, including ports and lights.

Left Side Components

Details components located on the left side of the computer, including ports and vents.

Display Area Components

Identifies components within the display assembly, such as cameras, microphones, and antennas.

Keyboard and TouchPad

Explains the functionality of the TouchPad zone and its buttons.

Indicator Lights

Describes the function of the Caps Lock and Mute indicator lights.

Power Button Operations

Explains how to use the power button for turning on, sleep, and hibernation.

Special and Action Keys

Identifies special function keys and describes the usage of action keys.

Bottom View Components

Details components visible on the bottom of the computer, including battery and vents.

Computer Labels

Describes the information provided by service and regulatory labels on the computer.

Illustrated Parts Catalog

Major Computer Components

Illustrates and lists major internal and external computer components with part numbers.

Display Assembly Subcomponents

Lists and illustrates subcomponents of the display assembly, including bezels and panels.

Mass Storage Devices

Illustrates and lists mass storage devices like HDDs, SSDs, eMMC, and optical drives.

Cables and Connectors

Illustrates and lists various internal cables and their part numbers.

Miscellaneous Parts

Lists miscellaneous parts like AC adapters, power cords, and rubber feet kits.

Removal and Replacement Procedures Preliminary Requirements

Tools and General Service Precautions

Lists tools, service considerations, and precautions for handling parts and cables.

Drive Handling and ESD Protection

Covers precautions for handling drives, electrostatic discharge (ESD), and grounding.

Packaging and Workstation Guidelines

Provides guidelines for safely packaging equipment and setting up a static-free workstation.

Removal and Replacement Procedures for Customer Self-Repair Parts

Customer Self-Repair Overview

Introduces the procedures for replacing customer self-repairable parts.

Battery Replacement Procedure

Provides step-by-step instructions for removing and replacing the computer battery.

Removal and Replacement Procedures for Authorized Service Provider Parts

Service Provider Repair Overview

Introduces procedures for parts to be serviced by authorized providers only.

Display Subcomponents Removal

Illustrates how to remove display bezel, panel, and camera module.

Bottom Cover Removal

Provides instructions for removing the computer's bottom cover.

WLAN Module Replacement

Details the procedure for removing and replacing the Wireless Local Area Network (WLAN) module.

Memory Module Replacement

Provides step-by-step instructions for removing and replacing the memory modules.

Hard Drive Replacement

Details the procedure for removing and replacing the computer's hard drive.

M.2 Solid-State Drive Adapter Bracket Replacement

Explains the removal and replacement of the M.2 solid-state drive adapter bracket.

Solid-State Drive (SSD) Replacement

Provides instructions for removing and replacing the solid-state drive (SSD).

Fan Replacement

Details the procedure for removing and replacing the computer's fan.

TouchPad Button Board Replacement

Explains how to remove and replace the TouchPad button board.

Heat Sink Assembly Replacement

Provides instructions for removing and replacing the heat sink assembly.

Speaker Replacement

Details the procedure for removing and replacing the computer speakers.

USB Board Replacement

Explains how to remove and replace the USB board.

System Board Replacement

Provides detailed instructions for removing and replacing the system board.

RTC Battery Replacement

Details the procedure for removing and replacing the Real-Time Clock (RTC) battery.

Display Assembly Replacement

Provides instructions for removing and replacing the entire display assembly.

Power Connector Cable Replacement

Explains how to remove and replace the power connector cable.

Power Button Board Replacement

Details the procedure for removing and replacing the power button board.

Top Cover;Keyboard Replacement

Explains the process for replacing the top cover and keyboard assembly.

Using Setup Utility (BIOS)

BIOS Utility Operations

Includes starting BIOS, updating BIOS, and determining the current BIOS version.

Downloading BIOS Updates

Provides a step-by-step guide for downloading BIOS update files from the HP website.

Backing Up, Restoring, and Recovering

Recovery Media and Backup Creation

Guides on creating recovery media and system backups for data protection.

System Recovery Methods

Covers various system recovery options using HP Recovery Manager and partitions.

Boot Order and Partition Management

Instructions for changing boot order and removing the HP Recovery partition.

Using HP PC Hardware Diagnostics (UEFI)

Starting Hardware Diagnostics

Instructions on how to launch the HP PC Hardware Diagnostics UEFI tool.

Downloading Diagnostics to USB

Guides on downloading HP PC Hardware Diagnostics to a USB drive.

Specifications

General Computer Specifications

Lists general specifications for the computer, including dimensions, weight, and operating conditions.

Display Panel Specifications

Provides detailed specifications for the 35.6-cm (14.0-in) display panel.

Hard Drive Specifications

Lists specifications for 1-TB and 500-GB hard drives, including dimensions and transfer rates.

M.2 Solid-State Drive Specifications

Details specifications for M.2 solid-state drives, including capacities and transfer rates.

Optical Drive Specifications

Lists specifications for the DVD±RW SuperMulti DL optical drive.

Power Cord Set Requirements

Global Power Cord Requirements

Outlines general requirements applicable to power cord sets in all countries.

Country-Specific Power Cord Requirements

Lists specific power cord set requirements and certifications for various countries and regions.

Recycling

Battery Recycling Information

Provides information on proper battery disposal and HP's recycling programs.

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