7 Support and Other Resources
Contacting HP
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions
Specify the type of support you are requesting:
Support requestHP 3PAR storage system
StoreServ 7000 StorageHP 3PAR StoreServ 7000 Storage
StoreServ 8000 StorageHP 3PAR StoreServ 8000 Storage
3PAR or 3PAR StorageHP 3PAR StoreServ 10000 Storage
StoreServ 20000 StorageHP 3PAR StoreServ 20000 Storage
HP 3PAR documentation
See:For information about:
The Single Point of Connectivity Knowledge for HP
Storage Products (SPOCK) website:
Supported hardware and software platforms
SPOCK (http://www.hp.com/storage/spock)
The HP Storage Information Library:Locating HP 3PAR documents
Storage Information Library
(http://www.hp.com/go/storage/docs/)
By default, HP 3PAR Storage is selected under Products
and Solutions.
The HP Customer Self Repair Services Media Library:Customer Self Repair procedures (media)
Customer Self Repair Services Media Library
(http://h20464.www2.hp.com/index.html)
Under Product category, select Storage. Under Product
family, select 3PAR StoreServ Storage for HP 3PAR
StoreServ 7000, 8000, 10000, and 20000 Storage
systems.
HP Support Center:All HP products
HP Support Center
(http://h20564.www2.hpe.com/portal/site/hpsc)
34 Support and Other Resources
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