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HP 5920 Series Troubleshooting Guide

HP 5920 Series
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6
Operating power supply failure
Symptom
A trap or log is generated indicating that an operating power supply is faulty.
Solution
To resolve the problem:
1. Execute the display power command to display power supply information.
<Sysname> display power
Slot 1
Input Power : 203(W)
Power 1
State : Normal
Type : AC
Power 2
State : Absent
If the power supply is in Absent state, go to step 2. If the power supply is in Fault state, go to step 3.
2. Remove and reinstall the power supply to make sure the power supply is installed securely. Then,
execute the display power command to verify that the power supply has changed to Normal state.
If the power supply remains in Absent state, replace the power supply.
3. When the power supply is in Fault state, do the following:
a. Verify that the power supply is connected to the power source securely. If it has been
disconnected from the power source (The switch is being powered up with another power
supply.), connect the power source to it.
b. Determine whether the power supply is in high temperature. If dust accumulation on the power
supply causes the high temperature, remove the dust. Then remove and reinstall the power
supply. Execute the display power command to verify that the power supply has changed to
Normal state. If the power supply remains in Fault state, go to step c.
c. Install the po
wer supply into an empty power supply slot. Then execute the display power
command to verify that the power supply has changed to Normal state in the new slot. If the
power supply remains in Fault state, replace the power supply.
4. If the problem persists, contact HP Support.
Newly installed power supply failure
Symptom
A trap or log is generated indicating that a newly installed power supply is faulty.
Solution
To resolve the problem:

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HP 5920 Series Specifications

General IconGeneral
BrandHP
Model5920 Series
CategorySwitch
LanguageEnglish

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