HP 5920 Series

39
Troubleshooting flowchart
Figure 14 Troubleshooting Layer 2 packet loss failure
Solution
To resolve the problem:
1. Verify that no error packets have been received on the local port:
a. Execute the display interface command and check for error packets.
<Sysname> display interface Ten-GigabitEthernet1/0/36
Ten-GigabitEthernet1/0/36 current state: UP
Line protocol state: UP
IP Packet Frame Type: PKTFMT_ETHNT_2, Hardware Address: 000f-e200-002b
……
Last 300 seconds input: 0 packets/sec 10 bytes/sec 0%
Last 300 seconds output: 0 packets/sec 10 bytes/sec 0%