40
Input (total): 1438 packets, 480292 bytes
0 unicasts, 0 broadcasts, 1438 multicasts, 0 pauses
Input (normal): 1438 packets, - bytes
0 unicasts, 0 broadcasts, 1438 multicasts, 0 pauses
Input: 0 input errors, 0 runts, 0 giants, 0 throttles
0 CRC, 0 frame, - overruns, 0 aborts
- ignored, - parity errors
Output (total): 1440 packets, 475200 bytes
0 unicasts, 0 broadcasts, 1440 multicasts, 0 pauses
Output (normal): 1440 packets, - bytes
0 unicasts, 0 broadcasts, 1440 multicasts, 0 pauses
Output: 0 output errors, - underruns, - buffer failures
0 aborts, 0 deferred, 0 collisions, 0 late collisions
0 lost carrier, - no carrier
b. If the statistics are not zero, the following failures might occur:
− Interface hardware failure—To test such a failure, connect the cable that is connected to the
local port to a correctly operating port (for example, Port A) with the same configurations as
the local port. If Port A forwards traffic correctly, you can determine that the hardware of the
local port fails. In this event, you must replace the local port with a correctly operating port.
− Transceiver module, fiber, or twisted pair failure—To test and resolve such a failure, replace
the transceiver module, fiber, or twisted pair with a good one.
− Inconsistent configurations—Verify that the configurations (including speed and duplex
mode) of the peer are consistent with the local port. If they are inconsistent, modify the
configurations of the local port.
c. If the problem persists, contact HP Support.
When you contact HP Support, provide the following diagnostic information if packet loss
occurs on the chip port with which the interface is associated:
# In Release 22xx, use the en_diag command to enter en_diag view. In Release 2307 and
later versions, use the probe command to enter probe view. In en_diag or probe view, execute
the debug port map command to identify the chip port with which the interface is associated.
[Sysname-diagnose] debug port map 1
[Interface] [Unit] [Port] [Name] [Combo?] [Active?] [IfIndex] [MID] [Link]
==============================================================================
=
XGE1/0/1 0 1 xe0 no no 0x1 4 up
XGE1/0/2 0 2 xe1 no no 0x2 4 down
XGE1/0/3 0 3 xe2 no no 0x3 4 down
XGE1/0/4 0 4 xe3 no no 0x4 4 down
XGE1/0/5 0 5 xe4 no no 0x5 4 down
XGE1/0/6 0 6 xe5 no no 0x6 4 down
XGE1/0/7 0 7 xe6 no no 0x7 4 down
XGE1/0/8 0 8 xe7 no no 0x8 4 down
XGE1/0/9 0 9 xe8 no no 0x9 4 down
XGE1/0/10 0 10 xe9 no no 0xa 4 down
XGE1/0/11 0 11 xe10 no no 0xb 4 down
XGE1/0/12 0 12 xe11 no no 0xc 4 down
XGE1/0/13 0 13 xe12 no no 0xd 4 down