HP Color LaserJet CM2320 - Multifunction Printer - Page 275

Control panel message Event log error message Description Recommended action
If the error persists, verify that the
tray flag moves correctly.
If the error persists, replace the
DC controller.
57.XX Error, Turn off then on 57.0100
57.0200
The product has experienced a
problem with an internal fan. The
value for XX indicates the
following issues.
●
XX=01: Fan 1 (engine fan)
error
●
XX=02: Fan 2 (duplex fan)
error
1. Turn off the power by using
the power switch, and then
wait at least 30 seconds.
2. Turn on the power and wait
for the product to initialize.
If the error persists, verify that the
fan rotates freely.
If the error persists, replace the
fan.
If the error persists, replace the
DC controller.
If the error persists, replace the
low-voltage power supply.
59.3 Error
Turn off then on
59.3000 The product has experienced a
fuser motor startup error.
1. Turn off the power by using
the power switch, and then
wait at least 30 seconds.
2. Turn on the power and wait
for the product to initialize.
If the error persists, verify that the
DC controller connectors are
firmly connected.
If the error persists, replace the
fuser motor.
If the error persists, replace the
fuser.
If the error persists, replace the
sub-controller board.
If the error persists, replace the
DC controller.
If the error persists, replace the
low-voltage power assembly.
59.4 Error
Turn off then on
59.4000 The product has experienced a
fuser motor error.
1. Turn off the power by using
the power switch, and then
wait at least 30 seconds.
2. Turn on the power and wait
for the product to initialize.
If the error persists, verify that the
DC controller connectors are
firmly connected.
If the error persists, replace the
fuser motor.
Table 7-12 Control-panel messages (continued)
ENWW Control-panel messages 263