HP Color LaserJet CM2320 - Multifunction Printer - Page 276

Control panel message Event log error message Description Recommended action
If the error persists, replace the
fuser.
If the error persists, replace the
sub-controller board.
If the error persists, replace the
DC controller.
If the error persists, replace the
product.
59.50 Error
Turn off then on
59.5000 The product has experienced a
black image drum motor startup
error.
1. Turn off the power by using
the power switch, and then
wait at least 30 seconds.
2. Turn on the power and wait
for the product to initialize.
If the error persists, replace the
image drum motor.
If the error persists, replace the
DC controller.
59.53 Error
Turn off then on
59.5300 The product has experienced a
yellow-magenta-cyan image
drum motor startup error.
1. Turn off the power by using
the power switch, and then
wait at least 30 seconds.
2. Turn on the power and wait
for the product to initialize.
If the error persists, replace the
image drum motor.
If the error persists, replace the
DC controller.
59.60 Error
Turn off then on
59.6000 The product has experienced a
black image drum motor rotation
error.
1. Turn off the power by using
the power switch, and then
wait at least 30 seconds.
2. Turn on the power and wait
for the product to initialize.
If the error persists, replace the
image drum motor.
If the error persists, replace the
DC controller.
59.63 Error
Turn off then on
59.6300 The product has experienced a
yellow-magenta-cyan image
drum motor rotation error.
1. Turn off the power by using
the power switch, and then
wait at least 30 seconds.
2. Turn on the power and wait
for the product to initialize.
If the error persists, replace the
image drum motor.
If the error persists, replace the
DC controller.
Table 7-12 Control-panel messages (continued)
264 Chapter 7 Problem solve ENWW