Control panel message Event log error message Description Recommended action
If the error persists, replace the
DC controller.
59.A0 Error
Turn off then on
59.0160 The product has experienced an
ITB motor or main motor rotation
error.
1. Turn off the power by using
the power switch, and then
wait at least 30 seconds.
2. Turn on the power and wait
for the product to initialize.
If the error persists, replace the
ITB.
If the error persists, replace the
drum motor.
If the error persists, replace the
DC controller.
59.C0 Error
Turn off then on
59.0192 The product has experienced a
developer motor error.
1. Turn off the power by using
the power switch, and then
wait at least 30 seconds.
2. Turn on the power and wait
for the product to initialize.
If the error persists, replace the
developer motor.
If the error persists, replace the
DC controller.
59.F0 Error
Turn off then on
59.0240 The product has experienced a
transfer alienation error.
1. Turn off the power by using
the power switch, and then
wait at least 30 seconds.
2. Turn on the power and wait
for the product to initialize.
If the error persists, verify that the
DC controller connectors are
firmly connected.
If the error persists after a print-
cartridge replacement, examine
the cartridge, and then replace it
if necessary.
If the error persists, replace the
DC controller.
If the error persists, replace the
cartridge tray.
79 Error
Turn off then on
The product has experienced an
internal firmware error. Under
most conditions, the product will
power cycle automatically.
Turn off the power by using the
power switch, wait at least
30 seconds, and then turn on the
power and wait for the product to
initialize.
If the error persists, perform an
NVRAM initialization.
If the error persists, update the
firmware.
Table 7-12 Control-panel messages (continued)
266 Chapter 7 Problem solve ENWW
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