HP Compaq dc5700 MT User Manual

Service Reference Guide, dc5700 437804-001 D–29
Troubleshooting Without Diagnostics
Network controller stops
working without apparent
cause.
(continued)
The network controller is
defective.
Replace the system board.
New network card will
not boot.
New network card may be
defective or may not meet
industry-standard
specifications.
Install a working, industry-standard
NIC, or change the boot sequence
to boot from another source.
Cannot connect to
network server when
attempting Remote
System Installation.
The network controller is
not configured properly.
Verify Network Connectivity, that a
DHCP Server is present, and that
the Remote System Installation
Server contains the NIC drivers for
your NIC.
System setup utility
reports unprogrammed
EEPROM.
Unprogrammed EEPROM. Flash the ROM.
Solving Network Problems (Continued)
Problem Cause Solution

HP Compaq dc5700 MT Specifications

General

Chipset	Intel Q965 Express
Audio	Integrated High Definition audio
Network	Integrated Broadcom NetXtreme Gigabit Ethernet
Power Supply	300W
Form Factor	Microtower
Processor	Intel Pentium D, Intel Celeron D
Memory	Up to 4 GB DDR2
Graphics	Intel Graphics Media Accelerator 3000
Optical Drive	DVD-ROM
Expansion Slots	1 PCI Express x16
Ports	USB 2.0, VGA, serial, parallel
Operating System	Windows XP Professional, Windows Vista
Storage	SATA Hard Drive