Getting Started
Getting Started www.hp.com 31
A new device is not
recognized as part
of the system.
(continued)
A plug and play
board may not
automatically
configure when
added if the default
configuration
conflicts with other
devices.
Use Windows XP Device
Manager to deselect the
automatic settings for the board
and choose a basic
configuration that does not
cause a resource conflict. You
can also use Computer Setup to
reconfigure or disable devices to
resolve the resource conflict.
Computer will not
start.
Wrong memory
modules were used
in the upgrade or
memory modules
were installed in the
wrong location.
1. Review the documentation
that came with the system
to determine if you are
using the correct memory
modules and to verify the
proper installation.
2. Observe the beeps and
LED lights on the front of the
computer. See “Interpreting
Diagnostic Lights and
Audible Codes” on
page 33 to determine
possible causes.
3. If you still cannot resolve
the issue, contact Customer
Support.
Power LED flashes
Red five times, once
every second,
followed by a two
second pause, and
the computer beeps
five times.
Memory is installed
incorrectly or is bad.
1. Reseat DIMMs. Power on
the system.
2. Replace DIMMs one at a
time to isolate the faulty
module.
3. Replace third-party memory
with HP memory.
4. Replace the system board.
Solving Hardware Installation Problems (Continued)
Problem Cause Solution
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