HP Compaq dc7100 DT User Manual

Service Reference Guide
HP Compaq Business Desktop dc7100 Series
3rd Edition
Document Part Number: 361288-003
3rd Edition, November 2005
2nd Edition, October 2004
1st Edition, July 2004
This document provides information on the removal and replacement of all parts as well as
information on troubleshooting, Desktop Management, setup utilities, SATA and PATA drives,
safety, routine care, connector pin assignments, POST error messages, and diagnostic indicator
lights.

HP Compaq dc7100 DT Specifications

General

Processor Speed	Up to 3.8 GHz
Chipset	Intel 915G
Memory	Up to 4 GB DDR2 SDRAM
Operating System	Windows XP Professional
Form Factor	Desktop
Processor	Intel Pentium 4
Storage	40 GB to 160 GB SATA
Graphics	ATI Radeon X300 SE
Optical Drive	DVD-ROM
Audio	Integrated audio
Network	Integrated Gigabit Ethernet
Expansion Slots	1 PCI Express x16
Ports	1 Parallel, 1 Serial, 2 PS/2, 1 VGA

Summary

Setup Utilities and Diagnostics Features

Power-On Self-Test (POST)

Computer Setup Utilities

Details on accessing and using the F10 Computer Setup Utilities for system configuration.

Diagnostics for Windows

Desktop Management

Initial Configuration and Deployment

Remote System Installation

Software Updating and Management

Asset Tracking and Security

Features for managing asset data and controlling access to components and information.

Fault Notification and Recovery

Serial and Parallel ATA Drive Guidelines and Features

SATA and PATA Device Information

PATA Drive Installation Guidelines

SATA BIOS

Identifying the Chassis, Routine Care, and Disassembly Preparation

Electrostatic Discharge Information

Service Considerations

Removal and Replacement Procedures - Convertible Minitower (CMT) Chassis

Front Bezel

Removal and Replacement Procedures— Small Form Factor (SFF) Chassis

Unlocking the Smart Cover Lock

Computer Cover

Drives

Heatsink

Procedure for removing and installing the heatsink assembly on SFF chassis.

Removal and Replacement Procedures - Ultra-Slim Desktop (USDT) Chassis

Preparation for Disassembly

Initial steps and safety precautions before disassembling the USDT computer.

Computer Access Panel

MultiBay Device

Hard Drive

Procedure for removing and installing the hard drive in USDT chassis.

System Board

Procedure for removing and installing the system board in USDT chassis.

Battery

Heatsink Assembly

Procedure for removing and installing the heatsink assembly in USDT chassis.

Processor

Detailed steps for removing and installing the processor in USDT chassis.

Power Supply

Procedure for removing and installing the power supply in USDT chassis.

POST Error Messages

POST Error Messages

List of POST error messages, probable causes, and recommended actions.

Diagnostic Front Panel LEDs and Audible Codes

Front panel LED and audible codes indicating system status or errors.

Troubleshooting Without Diagnostics

Preliminary Checklist

Solving Minor Problems

Troubleshooting steps for common minor computer issues.

Solving Power Supply Problems

Troubleshooting solutions for power supply related issues.

Solving Diskette Problems

Troubleshooting solutions for problems related to diskette drives and media.

Solving Hard Drive Problems

Troubleshooting solutions for issues encountered with hard drives.

Solving Display Problems

Troubleshooting solutions for display and monitor related issues.

Solving Keyboard and Mouse Problems

Troubleshooting solutions for issues with keyboard and mouse input devices.

Solving Hardware Installation Problems

Troubleshooting steps for problems encountered during hardware installation.

Solving Network Problems

Troubleshooting solutions for network connectivity and performance issues.

Solving Memory Problems

Troubleshooting solutions for issues related to memory modules and configuration.

Solving Processor Problems

Troubleshooting solutions for performance issues related to the processor.

Solving CD-ROM and DVD Problems

Solving Drive Key Problems

Solving Front Panel Component Problems

Solving Internet Access Problems