Service Reference Guide, dc7100 361288-003 3–3
Desktop Management
3.3.2 Altiris Client Management Solutions
HP and Altiris have partnered to provide comprehensive, tightly integrated systems management
solutions to reduce the cost of owning HP client PCs. HP Client Manager Software is the
foundation for additional Altiris Client Management Solutions that address:
■ Inventory and Asset Management
❏ SW license compliance
❏ PC tracking and reporting
❏ Lease contract, fixing asset tracking
■ Deployment and Migration
❏ Windows XP Professional migration
❏ System deployment
❏ Personality migrations
■ Help Desk and Problem Resolution
❏ Managing help desk tickets
❏ Remote troubleshooting
❏ Remote problem resolution
❏ Client disaster recovery
■ Software and Operations Management
❏ Ongoing desktop management
❏ HP system SW deployment
❏ Application self-healing
For more information and details on how to download a fully-functional 30-day evaluation
version of the Altiris solutions, visit
http://h18000.www1.hp.com/im/prodinfo.html#deploy.
On selected desktop and notebook models, an Altiris management agent is included as part of the
factory loaded image. This agent enables communication with the Altiris development Solution
which can be used to complete new hardware deployment or personality migration to a new OS
using easy-to-follow wizards. Altiris solutions provide easy-to-use software distribution
capabilities. When used in conjunction with System Software Manager (Section 3.3.3), or HP
Client Manager Software, administrators can also update ROM BIOS and device driver software
from a central console.
For more information, visit
http://h18000.www1.hp.com/im/index.html.
3.3.3 System Software Manager
System Software Manager (SSM) is a utility that lets you update system-level software on
multiple systems simultaneously. When executed on a PC client system, SSM detects both
hardware and software versions, then updates the appropriate software from a central repository,
also known as a file store. Driver versions that are supported by SSM are denoted with a special
icon on the driver download Web site and on the Support Software CD. To download the utility
or to obtain more information on SSM, visit
http://www.hp.com/go/ssm.
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