HP Compaq NC4000 Getting Started Guide

Troubleshooting
■ If the notebook feels extremely warm, allow it to cool to
room temperature. For more information about notebook
overheating, refer to
“Is the Notebook Overheating?” later in
this appendix.
■ If you are using an optional cordless mouse, make sure that
the mouse battery is adequately charged and that the cordless
mouse is not causing interference.
Is the Notebook Unresponsive?
If the notebook has stopped responding, try first to shut down
the notebook using the shutdown procedure for your operating
system:
■ In Windows XP Home:
Select Start > Turn Off Computer > Turn Off.
■ In Windows XP Professional:
Select Start > Turn Off Computer > Shut down > OK.
(On your notebook, the Turn Off Computer button may be
called the Shut Down button, depending on your network
connections).
If the notebook remains unresponsive, try the following
emergency shutdown procedures in the sequence provided:
■ If the notebook is in Windows, press ctrl+alt+delete. Then
❏ If the notebook is running Windows XP Home:
Select Shut Down > Turn Off.
❏ If the notebook is running Windows XP Professional:
Select Shut down > OK.
■ If you cannot shut down the notebook by using ctrl+alt+del,
press and hold the power/standby button for at least
5 seconds.
■ If you are unable to shut down the notebook by using the
power/standby button, disconnect the notebook from external
power and remove the battery pack.
A–6 Getting Started

HP Compaq NC4000 Specifications

General

Processor cache	1 MB
Processor model	-
Processor frequency	1.4 GHz
Processor cache type	L2
Processor front side bus	400 MHz
Processor core voltage (AC)	0.956 - 1.388 V
HDD speed	5400 RPM
HDD interface	Ultra-ATA/100
Optical drive type	No
Card reader integrated	Yes
Total storage capacity	40 GB
Compatible memory cards	SD
Number of HDDs installed	1
Pixel pitch	0.264 x 0.264 mm
Display diagonal	12.1 \
Display brightness	130 cd/m²
Display resolution	1024 x 768 pixels
Native aspect ratio	4:3
Display number of colors	16.78 million colors
Type	PC
Modem speed	56 Kbit/s
Power supply type	AC/DC
Power requirements	90 - 264V, 47/63Hz
Wireless technology	Wi-Fi
Graphics card family	AMD
Compatible operating systems	Windows XP
Compliance industry standards	IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
Memory slots	2x SO-DIMM
Internal memory	0.25 GB
Internal memory type	DDR-SDRAM
Maximum internal memory	1 GB
Audio system	PS
Pointing device	Touchpad
Cabling technology	10/100/1000Base-T(X)
Networking features	Gigabit Ethernet
Operating system installed	Windows XP Professional
TV-out type	S-Video
Charging port type	DC-in jack
USB 2.0 ports quantity	2
Firewire (IEEE 1394) ports	0
Cable lock slot type	Kensington
AC adapter power	65 W
Number of battery cells	6
Operating shock	40 G
Operating altitude	0 - 3048 m
Non-operating shock	240 G
Operating vibration	0.5 G
Non-operating altitude	0 - 9144 m
Non-operating vibration	1 G
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	10 - 35 °C
Storage relative humidity (H-H)	5 - 90 %
Operating relative humidity (H-H)	10 - 90 %
Certification	UL, CSA, VDE/TUV
Product color	Black, Silver
Country of origin	China

Weight and Dimensions

Depth	233.7 mm
Width	279.4 mm
Height	27.9 mm
Weight	1590 g