HP Compaq tc1100

Maintenance and Service Guide iii
Contents
1 Product Description
1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–48
1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . 1–50
1.4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . 1–51
1.5 Tablet PC External Components. . . . . . . . . . . . . . . 1–52
1.6 Keyboard Components . . . . . . . . . . . . . . . . . . . . . . 1–65
1.7 HP Tablet PC Docking Station Components . . . . . 1–70
1.8 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–74
2 Troubleshooting
2.1 Setup and Diagnostics Utilities . . . . . . . . . . . . . . . . . 2–2
Selecting Setup or HP Diagnostics . . . . . . . . . . . . . . 2–2
Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3
Selecting from the Security Menu. . . . . . . . . . . . . . . 2–4
Selecting from the Advanced Menu . . . . . . . . . . . . . 2–6
2.2 Using HP Diagnostics for Windows . . . . . . . . . . . . . 2–8
Obtaining, Saving, or Printing
Configuration Information . . . . . . . . . . . . . . . . . . . . 2–8
Obtaining, Saving or Printing Diagnostic Test
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9
Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–11
Flowchart 2.1—Initial Troubleshooting . . . . . . . . . 2–12
Flowchart 2.2—No Power, Part 1 . . . . . . . . . . . . . . 2–13
Flowchart 2.3—No Power, Part 2 . . . . . . . . . . . . . . 2–14
Flowchart 2.4—No Power, Part 3 . . . . . . . . . . . . . . 2–15