HP CX 6300 - Support and Other Resources; Accessing HPE Networking Support; Accessing Updates

Chapter 8
Support and Other Resources
Support and Other Resources
Access HPEAruba Networking support and updates, and view warranty and regulatory information
Accessing HPENetworking Support
HPEAruba Networking Support Services https://www.arubanetworks.com/support-services/
HPE Networking Support Portal https://asp.arubanetworks.com/
North America telephone
1-800-943-4526 (US & Canada Toll-Free Number)
+1-408-754-1200 (Primary - Toll Number)
+1-650-385-6582 (Backup - Toll Number - Use only when all other
numbers are not working)
International telephone https://www.arubanetworks.com/support-services/contact-
support/
Be sure to collect the following information before contacting Support:
n Technical support registration number (if applicable)
n Product name, model or version, and serial number
n Operating system name and version
n Firmware version
n Error messages
n Product-specific reports and logs
n Add-on products or components
n Third-party products or components
Other useful sites
Other websites that can be used to find information:
Airheads social forums and Knowledge
Base
https://community.arubanetworks.com/
Software licensing https://lms.arubanetworks.com/
End-of-Life information https://www.arubanetworks.com/support-services/end-of-life/
HPEAruba Networking software and
documentation
https://asp.arubanetworks.com/downloads
Accessing Updates
You can access updates from the HPEAruba Networking Support Portal or the HPE My Networking Website.
HPE Aruba Networking CX 6300 Switch Series | Installation and Getting Started Guide
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