Continuable and Non-Continuable Error Codes
Some of the Error Codes are continuable, which means you can press OK on the front-panel and
continue working with the Printer. Non-Continuable Error Codes do not allow you to continue working
with the Printer, in this case power the Printer OFF and ON again and see if the System Error disappears.
If the Error Code reappears, then the Printer requires an on-site visit in order to resolve the problem.
NOTE: Even though the customer can continue working with a Continuable Error Code, an on-site
visit should still be planned to troubleshoot the problem.
System Error Code Brief Descriptions
Reading a System Error Code
System Error Codes explain which component/system is failing and what action should be taken to
resolve the problem. System Error Codes are displayed directly on the front panel (but can also be seen
on the Information Page) and have been defined in the format XX.YZ. or XX.n:YZ.m.
●
XX: Can be a malfunctioning subsystem or process (2 digits).
●
n: Subsystem or process Index (if more than one used in the product) - Optional.
e.g. Identify the Ink Supply (color and number).
●
Y: Who should perform the action (1 digit) - (0 for User or 1 for Service Engineer).
●
Z: Action to perform (1 digit).
System Error Code Table
The following table explains the XX part of the System Error Code or Warning:
Code Component/System
01.0 Main PCA/Electronics module
01.1 Add-on Electronics module (printmech)
01.2 Print Mech PCA
02.1 Carriage PCA
02.2 Carriage PCA
03 Power supply
05.1 Fan of the Formatter
06 Formatter
08 Front panel
11 Trailing cable
12.n Carriage flex circuit n to pens
21 Service station
21.1 Service station
22.0 Bongo error BPS0 (ISS Left)
22.1 Bongo error BPS1 (ISS Left)
22.2 Bongo error BPS2 (ISS Right)
24 Tube assembly (IDS)
ENWW Continuable and Non-Continuable Error Codes 47
To Next Page
Loading...
Need help?
General
