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HP DL385-G7

HP DL385-G7
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HP ProLiant DL385 G7 Server
User Guide
Part Number 588708-001
March 2010 (First Edition)
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HP DL385-G7 Specifications

General IconGeneral
ProcessorAMD Opteron 6100 Series
Processor Sockets2
MemoryUp to 512GB DDR3
Expansion Slots6 PCIe Gen2 slots
Form Factor2U Rack
ChipsetAMD SR5690
StorageUp to 16 SFF SAS/SATA drives
RAID SupportHP Smart Array P410
Network4 x 1GbE
Power Supply460W, 750W, or 1200W

Summary

Component Identification

Front Panel Components

Identifies and describes the physical components located on the front panel of the server.

Front Panel LEDs and Buttons

Details the status indicators (LEDs) and control buttons on the server's front panel.

Systems Insight Display LEDs

Explains the different LEDs present on the Systems Insight Display.

Systems Insight Display LEDs and Health LED Combinations

Correlates illuminated system LEDs with specific health status indicators.

Rear Panel Components

Identifies and describes the physical components located on the rear panel of the server.

Rear Panel LEDs and Buttons

Details the status indicators (LEDs) and control buttons on the server's rear panel.

Non-Hot-Plug PCI Riser Board Slot Definitions

Specifies the configurations and capabilities of non-hot-plug PCI riser board slots.

System Board Components

Identifies the main components and connectors on the server's system board.

System Board Switches

Explains the function and default settings of system board switches.

NMI Functionality

Describes the Non-Maskable Interrupt (NMI) feature for system diagnostics.

DIMM Slots

Shows the location and numbering of the server's DIMM (memory) slots.

Hard Drive Numbering

Illustrates the numbering scheme for the server's hard drive bays.

SAS and SATA Hard Drive LEDs

Details the status indicators (LEDs) for SAS and SATA hard drives.

SAS and SATA Hard Drive LED Combinations

Interprets the combined status of SAS/SATA drive LEDs to indicate drive health.

PCI Riser Cage LEDs

Explains the LEDs associated with the PCI riser cage assembly.

Battery Pack LEDs

Details the status indicators (LEDs) for the server's battery pack.

FBWC Module LEDs

Explains the status indicators (LEDs) for the Flash-Backed Write Cache module.

Hot-Plug Fans

Covers the operation, installation, and configuration of hot-plug fans.

Operations

Power Up the Server

Provides instructions for turning the server on.

Power Down the Server

Details the steps required for safely shutting down the server.

Extend the Server from the Rack

Procedure for sliding the server out of its rack for servicing.

Remove the Access Panel

Steps to remove the server's outer cover for internal access.

Install the Access Panel

Steps to reinstall the server's outer cover after servicing.

Remove the Full-Length Expansion Board Retainer

Procedure to remove the retainer for full-length expansion boards.

Remove the PCI Riser Cage

Steps to remove the PCI riser assembly from the server.

Install the PCI Riser Cage

Steps to install the PCI riser assembly into the server.

Install the Full-Length Expansion Board Retainer

Procedure to reinstall the retainer for full-length expansion boards.

Access the Product Rear Panel

Methods to gain access to the server's rear panel connections.

Cable Management Arm with Left-Hand Swing

Instructions for managing cables using a left-hand swing cable arm.

Cable Management Arm with Right-Hand Swing

Instructions for managing cables using a right-hand swing cable arm.

Remove the Air Baffle

Procedure for removing the server's air baffle.

Hot-Plug Fan Operation

Details on how hot-plug fans function and their operational configurations.

Setup

Optional Installation Services

Information on HP Care Pack services for server installation and support.

Rack Planning Resources

Guidance and resources for planning server rack installations.

Optimum Environment

Requirements for server placement and environmental conditions.

Space and Airflow Requirements

Specifies clearances needed for servicing and proper airflow.

Temperature Requirements

Defines the acceptable operating temperature ranges for the server.

Power Requirements

Outlines electrical power considerations and guidelines for installation.

Electrical Grounding Requirements

Details necessary electrical grounding procedures for safety and operation.

Rack Warnings

Safety precautions related to rack installation, stability, and component handling.

Identifying the Contents of the Server Shipping Carton

Lists the items included in the server packaging for installation.

Installing Hardware Options

General guidance on installing optional hardware components.

Installing the Server into the Rack

Step-by-step guide for mounting the server securely into a rack.

Installing the Operating System

Instructions and methods for installing a supported operating system.

Powering Up and Configuring the Server

Initial server startup procedures and basic configuration steps.

Registering the Server

Information on how to register the server with HP for support and warranty.

Hardware Options Installation

Introduction

General advice for installing multiple hardware options and streamlining the process.

Processor Option

Details on installing or replacing server processors, including single and dual configurations.

HP Trusted Platform Module Option

Guide for installing and enabling a Trusted Platform Module (TPM) on the server.

Installing the Trusted Platform Module Board

Step-by-step instructions for physically installing the TPM module onto the system board.

Retaining the Recovery KeyPassword

Importance of saving the recovery key/password generated during TPM setup.

Enabling the Trusted Platform Module

Procedures to enable the TPM functionality within the server's BIOS and OS.

Memory Configurations

Information regarding system memory capacity, types, and configurations.

Advanced ECC Memory

Explanation of the Advanced ECC memory protection mode and its benefits.

Population Order

Guidelines for installing memory modules in specific slots for optimal performance.

Population Guidelines

Best practices for populating memory modules for improved performance and power efficiency.

Memory Bus Speed

How memory bus speed is determined and configured via RBSU.

Installing DIMMs

Step-by-step instructions for installing DIMM (memory) modules into the server.

Hot-Plug SAS Hard Drive Options

Information and guidelines for adding SAS hard drives to the server.

Installing a Hot-Plug SAS Hard Drive

Procedure for installing a SAS hard drive into a hot-plug bay.

Removing a Hot-Plug SAS Hard Drive

Steps for safely removing a SAS hard drive from a hot-plug bay.

Expansion Board Options

Information on installing PCI, PCI-X, and PCI Express expansion boards.

Removing Expansion Slot Covers

Steps to remove slot covers to access expansion slots.

Installing a Half-Length Expansion Board

Procedure for installing shorter (half-length) expansion cards.

Installing a Full-Length Expansion Board

Procedure for installing longer (full-length) expansion cards.

PCI Riser Board Option

Guidance on installing optional PCI riser boards and associated components.

Cabling

SAS Hard Drive Cabling

Instructions for connecting SAS hard drive power and data cables.

FBWC Battery Cabling

Details on how to connect the battery for the FBWC module.

BBWC Battery Cabling

Details on how to connect the battery for the BBWC module.

Configuration and Utilities

Configuration Tools

Overview of software utilities used for server configuration.

SmartStart Software

Description of the SmartStart deployment utility for server setup.

SmartStart Scripting Toolkit

Information on automating server deployments using scripting.

HP ROM-Based Setup Utility

Utility for server hardware configuration accessed during the boot process.

Using RBSU

Instructions on how to navigate and utilize the ROM-Based Setup Utility.

Auto-Configuration Process

Details the automatic system configuration that occurs at first boot.

Boot Options

Available options during the server boot process for device selection.

BIOS Serial Console

Using a serial connection for remote BIOS management and diagnostics.

Array Configuration Utility

Browser-based utility for configuring RAID arrays and storage.

Option ROM Configuration for Arrays

Using the ORCA utility for array setup before operating system installation.

Re-entering the Server Serial Number and Product ID

Procedure for re-entering server identification after system board replacement.

Management Tools

Overview of software tools for managing server health and operations.

Automatic Server Recovery

Feature for automatic system restart upon critical operating system failure.

ROMPaq Utility

Utility for updating system firmware, including the BIOS.

Integrated Lights-Out 3 Technology

Remote management capabilities provided by the iLO 3 subsystem.

Erase Utility

Utility to reset the server to its original factory state.

Redundant ROM Support

Safety feature providing a backup ROM version for firmware updates.

USB Support

Information regarding standard and legacy USB connectivity.

Diagnostic Tools

Utilities for performing system diagnostics and troubleshooting.

HP Insight Diagnostics

Software for performing in-depth system and component diagnostics.

HP Insight Diagnostics Survey Functionality

Gathering critical hardware and software information from ProLiant servers.

Integrated Management Log

Recording and viewing system events with timestamps for analysis.

Remote Support and Analysis Tools

Software for remote system monitoring, analysis, and support.

HP Insight Remote Support Software

Details on the HP Insight Remote Support software for proactive monitoring.

Keeping the System Current

Procedures for maintaining server software, firmware, and drivers.

Drivers

Information on installing and updating device drivers for server hardware.

Version Control

Tools for managing and scheduling software and firmware updates.

ProLiant Support Packs

Bundles of OS-specific drivers, utilities, and management agents.

Operating System Version Support

Information on supported operating system versions for the server.

Firmware

Overview of firmware resources and update methods.

HP Smart Update Manager

Tool for intelligent and flexible firmware and software deployment.

Change Control and Proactive Notification

Notifications about upcoming hardware and software changes on HP products.

Care Pack

Information on HP Care Pack Services for extended warranty and support.

Troubleshooting

Troubleshooting Resources

Links to HP's troubleshooting guides and resources for ProLiant servers.

Pre-Diagnostic Steps

Initial steps to take before attempting to diagnose system issues.

Important Safety Information

Crucial safety warnings and precautions to observe before servicing.

Symptom Information

What information to collect about server symptoms before troubleshooting.

Prepare the Server for Diagnosis

Steps to prepare the server and gather necessary tools for troubleshooting.

Loose Connections

Checks for properly connected cables and seated components.

Service Notifications

Information regarding HP service alerts and advisories.

Troubleshooting Flowcharts

Guide to using diagnostic flowcharts for problem resolution.

Start Diagnosis Flowchart

The initial flowchart to guide the diagnostic process.

General Diagnosis Flowchart

A generic troubleshooting flowchart for unresolved or unclassified issues.

Server Power-On Problems Flowchart

Flowchart to diagnose issues related to the server not powering on.

POST Problems Flowchart

Flowchart to diagnose issues occurring during the Power-On Self Test (POST).

OS Boot Problems Flowchart

Flowchart to diagnose issues preventing the operating system from booting.

Server Fault Indications Flowchart

Flowchart to interpret server fault indications and LED statuses.

Battery Replacement

Battery Replacement Procedure

Steps for removing and replacing the server's real-time clock battery.

Regulatory Compliance Notices

Regulatory Compliance Identification Numbers

Information on unique regulatory model numbers for product compliance.

Federal Communications Commission Notice

FCC compliance information regarding radio frequency emission limits.

FCC Rating Label

Explanation of the FCC classification label (Class A or Class B).

Class A Equipment

Compliance information for Class A digital devices under FCC rules.

Class B Equipment

Compliance information for Class B digital devices under FCC rules.

Declaration of Conformity for Products Marked with the FCC Logo, United States Only

FCC declaration statement confirming compliance with Part 15 rules.

Modifications

FCC notification that unauthorized modifications may void user authority.

Cables

Requirements for using shielded cables to maintain FCC compliance.

Canadian Notice (Avis Canadien)

Canadian compliance information for interference-causing equipment.

European Union Regulatory Notice

Information regarding EU CE marking and compliance with directives.

Disposal of Waste Equipment by Users in Private Households in the European Union

EU guidelines for the proper disposal of waste electrical and electronic equipment.

Japanese Notice

Japanese compliance information (VCCI).

BSMI Notice

Taiwan Bureau of Standards, Metrology and Inspection (BSMI) compliance notice.

Korean Notice

Korean compliance information for digital apparatus.

Chinese Notice

Chinese compliance information for electronic devices.

Laser Compliance

Safety information regarding laser devices within the product.

Battery Replacement Notice

Notice regarding the proper handling and replacement of batteries.

Taiwan Battery Recycling Notice

Taiwan EPA requirements for battery recycling marks.

Power Cord Statement for Japan

Specific statement regarding the power cord for Japan.

Electrostatic Discharge

Preventing Electrostatic Discharge

Precautions and methods to prevent damage from static electricity.

Grounding Methods to Prevent Electrostatic Discharge

Techniques and equipment for proper grounding to prevent static damage.

Specifications

Environmental Specifications

Details on operating, shipping, and storage temperature and humidity ranges.

Server Specifications

Physical dimensions, weight, and input requirements for the server.

Power Supply Specifications

Technical details of the server's power supply units.

HP ProLiant 460 W Power Supply

Specifications for the 460 Watt AC power supply unit.

HP ProLiant 750 W Power Supply

Specifications for the 750 Watt AC power supply unit.

HP ProLiant 1200 W Power Supply

Specifications for the 1200 Watt AC power supply unit.

HP ProLiant 1200 W DC Power Supply

Specifications for the 1200 Watt DC power supply unit.

Technical Support

Before You Contact HP

Information required before contacting HP technical support.

HP Contact Information

Ways to contact HP for technical support and authorized resellers.

Customer Self Repair

Information about HP's Customer Self Repair (CSR) program for replacing parts.

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