Preventing electrostatic damage to equipment ............................................................................... 33
Personal grounding methods and equipment .................................................................................. 33
Grounding the work area ................................................................................................................... 34
Recommended materials and equipment ........................................................................................ 34
Cleaning your computer ...................................................................................................................................... 35
Enabling HP Easy Clean (select products only) ................................................................................. 35
Removing dirt and debris from your computer ................................................................................ 35
Cleaning your computer with a disinfectant ..................................................................................... 36
Caring for wood veneer (select products only) ................................................................................. 37
Packaging and transporting guidelines .............................................................................................................. 37
Accessing support information ........................................................................................................................... 37
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 39
Component replacement procedures .................................................................................................................. 39
Preparation for disassembly ............................................................................................................. 39
Bottom cover ..................................................................................................................................... 39
Using a SIM card (select products only) ............................................................................................ 40
Determining the correct SIM card size for your computer ............................................. 40
Inserting a SIM card in an external slot .......................................................................... 41
Memory modules ............................................................................................................................... 41
WLAN module .................................................................................................................................... 43
WWAN module ................................................................................................................................... 44
Solid-state drive ................................................................................................................................ 47
6 Removal and replacement procedures for authorized service provider parts .................................................... 49
Component replacement procedures .................................................................................................................. 49
Preparation for disassembly ............................................................................................................. 49
Battery ............................................................................................................................................... 49
RTC battery ........................................................................................................................................ 51
I/O board ............................................................................................................................................ 51
Touchpad ........................................................................................................................................... 52
NFC module ....................................................................................................................................... 53
Fan ..................................................................................................................................................... 54
Fingerprint reader board ................................................................................................................... 55
Heat sink ............................................................................................................................................ 56
System board .................................................................................................................................... 57
Speaker .............................................................................................................................................. 60
Power connector cable ...................................................................................................................... 61
Display assembly ............................................................................................................................... 62
Smart card reader .............................................................................................................................. 72
Top cover with keyboard (includes smart card board) ...................................................................... 73
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