HP Engage 14 User Manual

Maintenance and Service Guide
Engage 14/14t model
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.

HP Engage 14 Specifications

General

Brand	HP
Model	Engage 14
Category	Monitor
Language	English

Summary

Getting Started

Important Safety Information

Essential safety guidelines for service personnel to minimize risks during maintenance operations.

Important Service Information and Precautions

Key precautions and professional practices for performing service operations and handling components.

RoHS (2002/95/EC) Requirements

Details on compliance with the Restriction of Hazardous Substances directive for replacement parts.

General Descriptions

Overview of service levels and general information provided in the manual.

Firmware Updates

Information on how to obtain and apply firmware updates for the monitor.

Before Returning Repaired Product to Customer

Final checks and safety procedures required before returning the serviced product to the customer.

Monitor Features

Monitor Features Overview

Overview of the monitor's key features, including display, connectivity, and mounting options.

Connectors

Details on the available connectors, including USB Type-C port with power delivery.

Monitor Stand

Information regarding the removable stand and VESA mounting capabilities.

Front Components

Identification and description of components located on the front of the monitor.

Rear Components

Identification and function of components located on the rear of the monitor.

Serial and Product Number Location

Instructions on finding the serial and product numbers on the monitor's rear labels for support.

Illustrated Parts Catalog

How to Order Parts

Guidance on purchasing replacement parts, including authorized distributors and HP part store.

Removal and Replacement Procedures

Preparation for Disassembly

Steps and equipment needed to properly prepare for disassembling and reassembling the monitor.

Rear Cover Removal

Procedure for removing the monitor's rear cover and detaching the stand.

Connector Repair

Procedure for repairing various connectors on the main board, including VGA, HDMI, and USB.

Type-C Connector Repair

Detailed steps for desoldering and resoldering the Type-C connector (J6) on the main board.

Function Test

Procedure for testing all monitor functions after repair to ensure proper operation.

Support and Troubleshooting

Solving Common Problems

Common issues encountered with the monitor, their causes, and recommended solutions for troubleshooting.