HP ENVY x2 Maintenance And Service Guide

Labels
The labels affixed to the tablet provide information you may need when you troubleshoot system problems
or travel internationally with the tablet.
IMPORTANT: All labels described in this section are located on the bottom of the tablet under the tablet
stand.
●
Service label—Provides important information to identify your tablet. When contacting support, you
will probably be asked for the serial number, and possibly for the product number or the model number.
Locate these numbers before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that most
closely matches the service label on your tablet.
Component
(1) Serial number
(2) Product number
(3) Warranty period
(4) Model number (select models only)
●
Microsoft Certificate of Authenticity label (select models only prior to Windows 8)—Contains the
Windows Product Key. You may need the Product Key to update or troubleshoot the operating system.
HP platforms preinstalled with Windows 8 or Windows 8.1 do not have the physical label, but have a
Digital Product Key electronically installed.
NOTE: This Digital Product Key is automatically recognized and activated by Microsoft Operating
Systems on a reinstall of the Windows 8 or Windows 8.1 operating system with HP-approved recovery
methods.
●
Regulatory label(s)—Provide(s) regulatory information about the tablet.
●
Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
10 Chapter 2 External component identification

HP ENVY x2 Specifications

General

Stepping	C0
Processor cache	1 MB
Processor cores	2
System bus rate	- GT/s
Processor family	Intel Atom®
Processor series	Intel Atom Z2700 Series
Processor socket	FC-MB4760
Processor threads	4
Processor codename	Cloverview
Processor frequency	1.8 GHz
Processor cache type	L2
Processor lithography	32 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
Processor operating modes	32-bit
ECC supported by processor	No
Thermal Design Power (TDP)	- W
Motherboard chipset	-
Internal memory	2 GB
Memory clock speed	533 MHz
Memory form factor	On-board
Internal memory type	DDR2-SDRAM
Memory layout (slots x size)	1 x 2 GB
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
Storage media	SSD
Card reader integrated	Yes
Total storage capacity	64 GB
Compatible memory cards	SD
Number of SSDs installed	1
Display surface	Matt
Display diagonal	11.6 \
Touch technology	Multi-touch
Touchscreen type	Capacitive
Display resolution	1366 x 768 pixels
Native aspect ratio	16:9
Discrete graphics card model	Not available
Audio system	Beats Audio
Front camera resolution (numeric)	8 MP
Data network	Not supported
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Charging port type	DC-in jack
Headphone connectivity	3.5 mm
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	0
Operating system installed	Windows 8
Form factor	Convertible (Detachable)
Product type	Hybrid (2-in-1)
Product color	Silver
Housing material	Metal
Country of origin	China
Processor code	SR0Z4
Processor ARK ID	70105
Processor package size	14 x 14 mm
Battery life (max)	7 h
Number of battery cells	2+2
AC adapter power	20 W
AC adapter frequency	50 - 60 Hz
AC adapter input voltage	100 - 240 V
Sustainability certificates	RoHS, EPEAT Silver, ENERGY STAR

Weight and Dimensions

Depth	206 mm
Width	303 mm
Height	19 mm
Weight	1390 g