HP HDD User Manual

HDD Troubleshooting Guide Page 22 of 48
2. On the Advice Disclaimer page, click the I Accept button to allow HP to
collect data to assist with the analysis of the failing system.
3. On the Customer Information Page, select Region, Country, Product
Category, and Connection type and then click Next.
Note: Connection selection must be ”locally connected” to run diagnostics.

HP HDD Specifications

General

Brand	HP
Interface	SATA
RPM	7200 RPM
Form Factor	3.5 inch
Cache	64MB, 128MB
Transfer Rate	6 Gb/s
Power Consumption	Varies by model
Operating Temperature	5°C to 55°C
Non-Operating Temperature	-40°C to 70°C
Warranty	1 year, 3 year, 5 year
Category	Storage
Capacity	Varies from 500GB to 20TB