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HPE StoreOnce 3100 Series
HP HPE StoreOnce 3100 Series User Manual
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HPE
StoreOnce
3500
Series
Figure
19
Internal
SAS
cabling
3500
Series
1
2
3
4
Cable
T
o
From
Item
729357–001
Port
1,
SAS
expander
(slot
2)
Port
1,
RAID
controller
(slot
3)
1
784627–001
(kit
for
all
three
SAS
expander
to
backplane
cables)
Port
1,
backplane
Port
5,
SAS
expander
2
Port
2,
backplane
Port
4,
SAS
expander
3
Port
3,
backplane
Port
3,
SAS
expander
4
42
Replacing
the
p1224
RAID
controller
and
components
41
43
Table of Contents
Default Chapter
3
Table of Contents
3
1 Finding Part Numbers for Replacement Parts
5
HPE Storeonce 3100 System Components
6
HPE Storeonce 3500 Series Components
8
HPE Storeonce 5100 System Components
11
HPE Storeonce 5100 System Capacity Upgrade Kit Components
13
Optional Hardware Components
14
2 General Precautions and Safety Guidelines
16
Required Tools
16
Component Replacement Guidelines
16
Safety Precautions
16
General Precautions
16
Preventing Electrostatic Discharge
17
Equipment Symbols
17
3 Identifying Problems
19
POST Messages and Troubleshooting
19
Using the Storeonce GUI to Identify a Problem
19
Viewing the Events Log
19
Viewing the Failed Disk in the Hardware Tree
20
Using the Storeonce CLI to Identify a Problem
20
Using Leds to Diagnose Problems
23
Server Leds (All Models)
23
Front Panel Leds
23
Rear Panel Leds
25
Storage Enclosure Leds (HPE Storeonce 5100 System Only)
26
4 Power On/Off, Firmware Upgrades and Other Processes
30
Power On/Off Requirements
30
Upgrading BIOS or Hardware Firmware Components
30
Upgrading Storeonce Software
32
Running a System Self Test
32
Hpresetpassword Account
33
5 Replacing the System's Motherboard
34
Before Replacing the Motherboard-Ilo4 Licenses
34
Before Replacing the Motherboard-Component Configuration
34
Motherboard Spares Part Number and System Maintenance Switch
35
DIMM Locations
35
After Replacing the Motherboard-BIOS and Ilo Configuration
37
Warranty Serial Numbers
40
6 Replacing the P1224 RAID Controller and Components
41
Overview
41
Part Numbers
41
Internal SAS Cabling
41
HPE Storeonce 3100 System
41
HPE Storeonce 3500 Series
42
HPE Storeonce 5100 System
43
Identifying a RAID Controller Failure
43
Replacing the RAID Components
44
P1224 RAID Controller
44
The RAID Cache Module and Supercapacitor
44
HPE SAS Expander Card (HPE Storeonce 5100 System and HPE Storeonce 3500 Series)
45
Replacement Procedure
45
7 Disk Replacement
48
RAID Configuration
48
Hot Spare Disk and Leds on the HPE Storeonce 5100 System
49
Ordering the Correct Replacement Disk for a Failed Disk
49
Replacing a Hot-Plug Hard Disk
50
If Multiple Disks Fail and a Raidset Is Broken
52
8 Replacing Optional Hardware
54
Error Messages
54
Replacing Optional Hardware Cards
55
Fibre Channel Card Considerations
55
Removing and Replacing a Fibre Channel or 10Gbe SFP
55
9 HPE Storeonce 5100 System Capacity Upgrade Expansion Shelves
56
Removing and Replacing the I/O Module
56
Removing and Replacing a Power Supply Module
57
Removing and Replacing a Fan Module
58
Replacing the Fan Control Card
59
Removing and Replacing the Power Distribution Board
60
Removing and Replacing the Enclosure Backplane
62
Removing and Replacing an Enclosure
64
10 The QR ISO Image
68
Download Quick Restore ISO Image
68
Create a Bootable QR USB Stick
68
Delete Storage
69
Boot the Appliance and Install the Storeonce Software
69
Performing a Configuration Restore
69
11 Support and Other Resources
72
Accessing Hewlett Packard Enterprise Support
72
Accessing Updates
72
Websites
72
Customer Self Repair
73
Remote Support
73
Documentation Feedback
73
A Warranty and Regulatory Information
74
Warranty Information
74
Regulatory Information
74
Belarus Kazakhstan Russia Marking
74
Turkey Rohs Material Content Declaration
75
Ukraine Rohs Material Content Declaration
75
4
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HP HPE StoreOnce 3100 Series Specifications
General
Brand
HP
Model
HPE StoreOnce 3100 Series
Category
Storage
Language
English
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