Partition Name............................................................................................................................ 39
Partition Power Operations......................................................................................................... 39
PARSTATUS............................................................................................................................... 39
UUID for nPartitions.................................................................................................................... 40
nPartition states.......................................................................................................................... 40
nPartition runstate.......................................................................................................................41
nPartition and resource health status......................................................................................... 41
Troubleshooting.................................................................................... 43
General troubleshooting methodology........................................................................................ 43
LED status information.....................................................................................................43
OA access........................................................................................................................43
OA CLI..............................................................................................................................43
Gathering power related information................................................................................44
Gathering cooling related information.............................................................................. 46
Gathering failure information............................................................................................48
Recommended troubleshooting methodology............................................................................ 49
Developer log collection................................................................................................... 50
Troubleshooting tables................................................................................................................51
Troubleshooting tools..................................................................................................................55
LEDs and components.....................................................................................................55
OA GUI.............................................................................................................................63
Health Repository viewer............................................................................................................ 63
Indictment Records.......................................................................................................... 63
Acquitting indictments...................................................................................................... 64
Viewing the list of indicted components........................................................................... 64
Viewing deconfigured components.................................................................................. 65
Viewing indictment acquittals........................................................................................... 66
Viewing recent service history..........................................................................................66
Physical Location installation and health history..............................................................66
Subcomponent isolation and deconfiguration displays.................................................... 68
Using event logs......................................................................................................................... 72
Live viewer....................................................................................................................... 73
SEL and FPL viewers.......................................................................................................75
Core Analysis Engine.......................................................................................................79
OA.................................................................................................................................... 82
Troubleshooting processors........................................................................................................83
Troubleshooting memory............................................................................................................ 84
Troubleshooting cards and drivers..............................................................................................86
Troubleshooting compute enclosure events............................................................................... 86
Troubleshooting firmware............................................................................................................87
Identifying and troubleshooting firmware issues.............................................................. 87
Verifying and installing the latest firmware version.......................................................... 88
System firmware...............................................................................................................88
FRU replacement firmware update procedures............................................................... 88
I/O firmware......................................................................................................................90
Interconnect module firmware..........................................................................................91
Troubleshooting partitions...........................................................................................................92
Troubleshooting the network.......................................................................................................93
Troubleshooting fabric issues..................................................................................................... 94
Troubleshooting clock-related issues..........................................................................................95
Troubleshooting MCAs................................................................................................................96
Troubleshooting the blade interface (system console)................................................................97
Contents 3
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