18 Frequently asked questions
People often face the same types of issues. This list of issues and resolution addresses some of those.
Before calling customer support or sending your device for replacement, try to find the explanation here.
Battery
Question Answer
I am having trouble turning on my HP iPAQ. What should I do? Your HP iPAQ battery seems to be causing the problem.
Perform the following checks:
●
Is the battery charged? If the LED on your HP iPAQ is
flashing red, it indicates a low battery charge. For best
results, charge the battery fully. The solid green LED
display indicates full battery charge.
●
Is the battery correctly installed? Make sure that the
battery connectors on the battery are aligned with the
housing pins in the battery compartment. For more
information, see
Step 2: Install the battery and replace the
battery cover on page 8.
●
Are the battery connectors on the battery and housing
pins in the battery compartment clean? If these appear to
be soiled, contact your dealer to get them cleaned.
●
Try charging your battery using the AC adapter. For more
information, see
Step 3: Charge the battery on page 9.
112 Chapter 18 Frequently asked questions
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