Troubleshooting Overview
for HP Jetdirect 200m and 250m
The questions below will help you troubleshoot your print server quickly. Just answer each question in
turn. For each question:
● If your answer is Yes, go on to the next question.
● If your answer is No, there is a problem. Click on the No button for a procedure to solve the
problem. After you've solved the problem, the troubleshooting procedure may bring you back to
this page.
● If you're not sure of the answer, or if you don't understand the question, click on the ??? button
for more detailed information about the question.
At the bottom of this page are links to some additional topics related to troubleshooting the print server.
If you wish to change an answer, you can click on this Reset button to return the
page to its original state. (The Reset button stays inactive until you have clicked
on at least one No or ??? button.)
Please answer the questions below in the order listed.
Is your printer ON and ONLINE?
If Yes, continue with the next
question.
Is your print server's Status light ON (solid
green or intermittently flickering green)?
If Yes, continue with the next
question.
Is one of the print server's 10/100 link lights ON
(solid green)?
If Yes, continue with the next
question.
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