Print from a different software program ......................................................................................... 87
Check the paper-type setting for the print job ................................................................................. 87
Check the paper type setting (Windows) ....................................................................... 87
Check the paper type setting (OS X) ............................................................................... 87
Check toner-cartridge status ............................................................................................................ 87
Clean the printer ................................................................................................................................ 88
Print a cleaning page ...................................................................................................... 88
Visually inspect the toner cartridge and imaging drum ................................................................... 89
Check paper and the printing environment ...................................................................................... 89
Use paper that meets HP specifications ........................................................................ 89
Check the printer environment ....................................................................................... 89
Check the EconoMode settings ....................................................................................... 89
Improve copy and scan image quality ................................................................................................................. 91
Introduction ....................................................................................................................................... 91
Check the scanner glass for dirt and smudges ................................................................................. 91
Check the paper settings .................................................................................................................. 91
LED control panel ............................................................................................................ 91
LCD control panel ............................................................................................................ 92
Optimize for text or pictures ............................................................................................................. 92
Edge-to-edge copying ...................................................................................................................... 92
Solve wired network problems ........................................................................................................................... 94
Introduction ....................................................................................................................................... 94
Poor physical connection .................................................................................................................. 94
The computer is using the incorrect IP address for the printer ....................................................... 94
The computer is unable to communicate with the printer ............................................................... 94
New software programs might be causing compatibility problems ................................................ 95
The computer or workstation might be set up incorrectly .............................................................. 95
The printer is disabled, or other network settings are incorrect ..................................................... 95
Solve wireless network problems ....................................................................................................................... 96
Introduction ....................................................................................................................................... 96
Wireless connectivity checklist ......................................................................................................... 96
The printer does not print after the wireless configuration completes .......................................... 97
The printer does not print, and the computer has a third-party firewall installed ......................... 97
The wireless connection does not work after moving the wireless router or printer ..................... 97
Cannot connect more computers to the wireless printer ................................................................ 97
The wireless printer loses communication when connected to a VPN ............................................ 98
The network does not appear in the wireless networks list ............................................................ 98
The wireless network is not functioning .......................................................................................... 98
Perform a wireless network diagnostic test .................................................................................... 98
Reduce interference on a wireless network ..................................................................................... 99
vi ENWW
To Next Page
Loading...