Protected <COLOR> cartridge.
Description
A previously protected cartridge was installed in a printer other than the one that initiated the cartridge
protection.
Recommended action
The cartridge can only be used in the product or eet of products that initially protected it using Cartridge
Protection.
Install a new or unprotected supply.
Rear door open.
Description
The products rear door is open.
Recommended action
Close the door.
Replace <COLOR>.
Description
The indicated toner cartridge is at the end of its useful life, and the product is customer-congured to stop
printing when it reaches the very low state.
Recommended action
Replace the indicated cartridge or change the Very Low Setting for the supply to something other than Stop.
NOTE: To ensure optimal print quality, HP recommends replacing the toner cartridge at this point. You can
continue printing (if Very Low Setting is set to something other than Stop) until you notice a decrease in print
quality. Actual cartridge life might vary. Once an HP supply has reached Very Low, HP’s Premium Protection
Warranty on that supply has ended. All print defects or cartridge failures incurred when an HP supply is used
in Continue at very low mode will not be considered to be defects in materials or workmanship in the supply
under the HP Print Cartridge Warranty Statement.
Supply memory error.
Description
There is an error with one of the installed cartridges. ‘X’ indicates the color of the cartridge.
(X=0: Black, X=1: Cyan, X=2: Magenta, X=3: Yellow)
●
10.000X (Event Code) — cartridge memory error
●
10.010X (Event Code) — cartridge memory error
●
10.020X (Event Code) — cartridge memory error
●
10.030X (Event Code) — cartridge memory error
●
10.100X (Event Code) — cartridge memory chip is missing
94 Chapter 2 Solve problems ENWW
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