Have this information available when you contact technical support. The service tag label is inside
the battery bay of the computer.
●
Microsoft® Certificate of Authenticity—Contains the Windows® Product Key. You may need the
Product Key to update or troubleshoot the operating system. This certificate is located under the
bottom panel of the computer. To access the regulatory label in the computer, refer to the section
“Memory modules,” later in this guide.
●
Regulatory label—Provides regulatory information about the computer, including the following:
◦
Information about optional wireless devices and the approval markings of some of the
countries or regions in which the devices have been approved for use. An optional device may
be a wireless local area network (WLAN) device. You may need this information when
traveling internationally.
◦
The serial number of your HP Mobile Broadband Module (select models only).
The regulatory label is located under the bottom panel of the computer. To access the regulatory
label in the computer, refer to the section “Memory modules,” later in this guide.
Identifying the labels 11
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