ii
Solution ··································································································································································· 26
3G/4G SIM card and 4G antenna failures ··············································································································· 26
Symptom ································································································································································· 26
Solution ··································································································································································· 27
Restoring the factory settings ········································································································································ 27
Scenario 1 ······························································································································································ 27
Scenario 2 ······························································································································································ 27
Scenario 3 ······························································································································································ 27
Reset button usage guidelines ······························································································································ 28
Appendix A Chassis views and technical specifications ························································································ 29
Chassis views ································································································································································· 29
JH296A ·································································································································································· 29
JH297A ·································································································································································· 30
JH298A ·································································································································································· 30
JH299A ·································································································································································· 31
Technical specifications ················································································································································· 32
Appendix B LEDs ························································································································································ 34
LEDs ················································································································································································· 34
JH296A ·································································································································································· 34
JH297A ·································································································································································· 34
JH298A ·································································································································································· 35
JH299A ·································································································································································· 35
LED description ······························································································································································· 35
Support and other resources ····································································································································· 38
Contacting HP ································································································································································ 38
Subscription service ·············································································································································· 38
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Conventions ···································································································································································· 39
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