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HP Notebook 14

HP Notebook 14
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HP Notebook 14
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

Table of Contents

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HP Notebook 14 Specifications

General IconGeneral
Display Size14 inch
Operating SystemWindows 10 or Windows 11
GraphicsAMD Radeon Graphics
DisplayHD (1366x768) or Full HD (1920x1080)
WirelessWi-Fi 802.11ac, Bluetooth 4.2
PortsHDMI, Headphone/Microphone combo jack
WebcamHD Webcam
Battery3-cell or 4-cell Li-ion
ProcessorIntel or AMD (various models)
RAM4GB/8GB/16GB DDR3/DDR4
Storage500GB/1TB HDD or 128GB/256GB SSD

Summary

Product Description

External Component Identification

Right Side Components

Identifies external components on the right side of the computer, specific to certain models.

Left Side Components

Details external components on the left side, including ports and slots.

Display Components

Describes components of the computer's display, including webcam and antennas.

Front Components

Identifies external components on the front, such as speakers and memory card reader.

Top Components

Details components on the top surface, specifically the TouchPad.

Indicator Lights

Explains indicator lights like power light and microphone status.

Power Button

Describes the function and operation of the computer's power button.

Keyboard Keys

Identifies special keys (ESC, Fn, Windows) and action key functionality.

System Information Location

Guides on finding essential system information like serial and product numbers.

Illustrated Parts Catalog

Major Computer Components

Lists and illustrates main internal components for identification and replacement.

Display Assembly Parts

Details individual parts of the display assembly, including bezels and panels.

Miscellaneous Parts

Lists smaller or accessory components like AC adapter and screws.

Preliminary Removal and Replacement Requirements

Required Tools

Lists the specific tools needed for hardware removal and replacement procedures.

Service Considerations

Provides general advice and precautions before starting disassembly and assembly.

Cables and Connectors Handling

Guidelines for handling and routing cables to prevent damage during service.

Drive Handling Precautions

Precautions for safely handling storage drives during service.

Electrostatic Discharge (ESD) Guidelines

Explains ESD risks and essential grounding procedures to protect components.

Packaging and Transport Guidelines

Details proper methods for packaging components to prevent ESD damage.

Workstation Setup Guidelines

Outlines requirements for setting up a safe, static-free workstation.

Grounding Equipment

Lists recommended grounding equipment for ESD protection.

Authorized Service Part Replacement Procedures

Component Replacement Overview

General instructions and notes applicable to all component removal and replacement tasks.

Base Enclosure Replacement

Step-by-step guide for removing and replacing the computer's base enclosure.

Battery Replacement

Procedure for safely removing and replacing the laptop battery.

Optical Drive Dummy Replacement

Instructions for removing and replacing the optical drive dummy component.

Hard Drive Replacement

Detailed steps for removing and replacing the computer's hard drive.

Memory Module Replacement

Procedure for removing and installing memory modules (RAM).

WLAN Module Replacement

Steps for removing and replacing the Wireless LAN module.

Heat Sink and Fan Replacement

Instructions for removing and replacing the heat sink and fan assembly.

Speaker Replacement

Procedure for removing and replacing the internal speakers.

Microphone Replacement

Steps for removing and replacing the internal microphone.

System Board Replacement

Detailed procedure for removing and replacing the main system board.

WLAN Cable Replacement

Instructions for removing and replacing the WLAN cable.

Display Assembly Replacement

Procedure for removing and replacing the entire display assembly.

Webcam Replacement

Steps for removing and replacing the integrated webcam module.

Using Setup Utility (BIOS)

Starting BIOS Setup Utility

Guides on how to access and start the BIOS Setup Utility for system configuration.

Updating BIOS Utility

Information on how to obtain and install updated versions of the BIOS.

Determining Current BIOS Version

Methods to check the current BIOS version installed on the computer.

System Backup, Restore, and Recovery

Creating Recovery Media and Backups

Instructions for creating system recovery media and personal data backups.

Using Windows Recovery Tools

Explains how to use built-in Windows tools for creating backups and restore points.

System Restore and Recovery Options

Overview of system recovery options, including factory reset and using recovery media.

HP PC Hardware Diagnostics (UEFI)

Starting HP PC Hardware Diagnostics (UEFI)

Steps to initiate HP PC Hardware Diagnostics (UEFI) to test system hardware functionality.

Downloading HP PC Hardware Diagnostics to USB

Guide on downloading the diagnostic tool to a USB drive for external testing.

Technical Specifications

Computer Specifications

Provides detailed technical specifications for the computer's dimensions, power, and environment.

14-inch Display Specifications

Specific technical details about the computer's 14-inch display panel.

Hard Drive Specifications

Technical details regarding the computer's hard drive, including dimensions and transfer rates.

Power Cord Requirements

General Power Cord Requirements

General requirements applicable to power cord sets used in any country or region.

Country-Specific Power Cord Requirements

Details specific power cord requirements based on country or region accreditation.

Recycling Information

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