Features and Support Information
Getting Assistance and Support
8-10
To get HP OmniBook assistance
If you need assistance with your HP OmniBook or HP OmniBook accessory,
use any of the following support services:
Provider Type Type of Assistance
HP Electronic
Support Services
Product literature, news, support documentation,
applications notes, FAQ’s, software and Approved and
Tested Solutions
HP-approved support
providers
Local HP-approved support assistance
Warranty qualification and warranty repair service
Out-of-warranty repair service or referral to an HP Service
Center
HP Customer
Support Centers
Telephone support assistance--free during warranty period
In and out of warranty repair qualification and repair process
HP-authorized
resellers
Local support assistance
Referral to Customer support center or HP-approved support
provider
Electronic support services
See the next topic below for a listing of services.
Customer Support Centers
See the second topic below for a listing of contacts.
To find Electronic Support Services
World Wide Web
Download technical information, drivers and software from the HP OmniBook
website: http://www.hp.com/omnibook
HP First (Fax Service)
800-333-1917 (North America)
208-344-4809 (Outside North America)
HP Bulletin Board Services (BBS)
North America (208)344-1691
Austria/Germany (1)865.8799
Belgium/Dutch and French (2)778.3819
Belgium/French (2)778.3819
Denmark/Danish (45)991905
Finland/Finnish (9600)7280
France/French 3616 HP MICRO (Service Minitel)
Germany *HP# Datex J-BTX system