50 Getting Started (features vary by model)
CD and DVD players
Symptom Possible solution
The CD or DVD drive
cannot read a disc, or it
takes too long to start.
Ensure the disc is inserted with the label facing up and centered
in the tray.
Wait at least 30 seconds for the drive to determine the type of
media.
Clean the disc with a disc cleaning kit, available from most
computer stores.
The driver may be corrupted or outdated. For detailed
information about restoring and updating drivers, see
“Updating drivers” on page 57.
I cannot remove a CD
or DVD.
Turn on your computer, and press the Eject button nearest the
drive to open the tray.
If you suspect a problem with the Eject button itself:
1 Click the Windows Vista start button, and then click
Computer.
2 Right-click the CD or DVD drive you want to open.
3 Select Eject from the menu.
My minidisc CD is
falling down inside the
computer.
Vertical slot-loading disc players cannot play non-standard
discs.
For the CD/DVD drive with a tray that is installed in a vertical
position, standard-sized discs with the label facing out fit into
the drive tray vertically. To use a minidisc with a vertical drive
tray, you must first place the computer on its right side (select
models only) before you insert the minidisc.
1 Face the front of the computer and lay the computer down
on its right side.
2 Press the Eject button to open the CD/DVD tray.
3 Place the minidisc into the recess inside the tray, and then
press the front of the tray to close it.
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