System maintenance7
Perform system maintenance tasks for your Poly Studio Base Kit G9 Plus.
Access Windows on the conferencing PC
Sign in to the Windows Administrator account to manage the conferencing PC.
1. Connect a keyboard and mouse to the conferencing PC.
2. On the Poly TC10 device, go to More > Settings.
3. Enter the Administrator password.
The default password is sfb.
4. Select Windows Settings.
5. Select Administrator, and enter the Administrator password.
Updating system software
Update application and peripheral software.
Automatic Microsoft Teams Rooms application updates
By default, the system automatically downloads and installs updates for Windows, Microsoft Teams
Rooms, and attached peripherals.
IMPORTANT: Don't force Windows updates.
The system automatically installs required updates overnight. Forcing Windows updates may result in
conflicts between Windows and the Microsoft Teams Rooms application.
Windows Update runs at a set time each night to download available updates. Leave the system on
overnight to ensure that the system can receive and install updates.
NOTE: During the Windows update process you may see the touch controller unpair or update its
firmware. Once updates are complete, your touch controller will repair and work as designed.
For information on Microsoft Teams Rooms releases, review the Microsoft Teams Rooms Release Notes.
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Chapter 7 System maintenance
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