Updating system software...................................................................................................................................................................................................14
Automatic Microsoft Teams Rooms application updates................................................................................................................. 14
Automatic updates from Poly Lens ....................................................................................................................................................................15
Updating Poly cameras connected to the conferencing PC............................................................................................................ 15
Restarting and resetting the system............................................................................................................................................................................ 15
Restart Poly TC10 using the administrator menu..................................................................................................................................... 15
Reset Microsoft Teams Rooms on the conferencing PC.................................................................................................................... 15
8 Troubleshooting the Poly Studio Base Kit G9 Plus ....................................................................................................................................................17
Access device and system information on the Poly TC10 .............................................................................................................................17
Reset pairing between Poly TC10 and HP Mini IP Conferencing PC........................................................................................................17
Access the HP Mini IP Conferencing PC G9 sys logs.......................................................................................................................................18
Unable to update Poly TC10.................................................................................................................................................................................................18
9 Getting help...........................................................................................................................................................................................................................................19
HP Inc. addresses.......................................................................................................................................................................................................................19
Document information............................................................................................................................................................................................................19
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