4-1
4
Troubleshooting
This section describes how to troubleshoot the switch. For more
information, see the chapter “Troubleshooting” in the ProCurve
Series 1700 Switch Management and Configuration Guide, which
is available on the ProCurve Networking Web site,
http://www.procurve.com.
This chapter describes the following:
■ basic troubleshooting tips (page 4-1)
■ diagnosing with the LEDs (page 4-2)
■ forgotten the IP address or password (page 4-4)
■ hardware diagnostic tests (page 4-4)
■ HP Customer Support Services (page 4-5)
Basic Troubleshooting Tips
Common problems and their solutions are listed in the following
table.
For more information on possible network problems and their
solutions, refer to the technical note “Troubleshooting LAN
Performance and Intermittent Connectivity Problems”, which can be
found on the ProCurve Networking Web site,
http://www.procurve.com,
in the Information Library section.
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