HP ProDesk 490 G1 User Manual

Nonsystem disk/NTLDR missing message.
Cause Solution
Bootable hard drive is not attached as first in a multi-hard
drive configuration.
If attempting to boot from a hard drive, ensure it is attached to
the system board dark blue SATA connector.
Bootable hard drive is not listed first in the Boot Order. Run the Computer Setup utility and select Storage > Boot
Order and ensure the bootable hard drive is listed
immediately under the Hard Drive entry.
Computer will not boot from hard drive.
Cause Solution
The device is attached to a SATA port that has been hidden in
Computer Setup.
1. Check SATA cable connections.
2. Run the Computer Setup utility and ensure Device
Available is selected for the device's SATA port in
Security > Device Security.
Boot order is not correct. Run the Computer Setup utility and change boot sequence in
Storage > Boot Order.
Hard Drive's “Emulation Type” is set to “None.” (some
models)
Run the Computer Setup utility and change the “Emulation
Type” to “Hard Disk” in the device's details under Storage >
Device Configuration.
Hard drive is damaged. Observe if the front panel Power LED is blinking RED and if
any beeps are heard. See Appendix A,
POST error messages
on page 190 to determine possible causes for the blinking
red and beep codes.
See the Worldwide Limited Warranty for terms and
conditions.
Computer seems to be locked up.
Cause Solution
Program in use has stopped responding to commands. 1. Use the task manager to close programs that do not
respond.
2. Attempt the normal Windows “Shut Down” procedure. If
this fails, press the power button for four or more
seconds to turn off the power. To restart the computer,
press the power button again.
Solving hard drive problems
161

HP ProDesk 490 G1 Specifications

General

Tcase	72.72 °C
Bus type	DMI2
Stepping	C0
Processor cache	8 MB
Processor cores	4
System bus rate	5 GT/s
Processor family	Intel® Core™ i7
Processor series	Intel Core i7-4700 Desktop series
Processor socket	LGA 1150 (Socket H3)
Processor threads	8
Processor codename	Haswell
Processor frequency	3.4 GHz
Processor cache type	Smart Cache
Processor lithography	22 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	3.0
Processor boost frequency	3.9 GHz
Processor operating modes	64-bit
ECC supported by processor	No
PCI Express configurations	1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)	84 W
Number of processors installed	1
Maximum number of PCI Express lanes	16
Memory types supported by processor	DDR3-SDRAM
Memory voltage supported by processor	1.5 V
Memory clock speeds supported by processor	1333, 1600 MHz
Memory bandwidth supported by processor (max)	25.6 GB/s
Maximum internal memory supported by processor	32 GB
Memory slots	4x DIMM
Internal memory	16 GB
Memory channels	Dual-channel
Memory clock speed	1600 MHz
Maximum internal memory	- GB
HDD size	3.5 \
HDD speed	7200 RPM
HDD interface	SATA
Storage media	HDD
Optical drive type	DVD Super Multi
Card reader integrated	Yes
Total storage capacity	1000 GB
Intel segment tagging	Enterprise, Small Business
Intel® Virtualization Technology (Intel® VT)	VT-d, VT-x
On-board graphics card ID	0x412
Discrete graphics card model	NVIDIA® GeForce® GT 630
On-board graphics card model	Intel® HD Graphics 4600
Discrete graphics card memory	2048 GB
Discrete graphics memory type	GDDR3
On-board graphics card family	Intel® HD Graphics
Maximum on-board graphics card memory	2 GB
On-board graphics card OpenGL version	4.3
On-board graphics card base frequency	350 MHz
On-board graphics card DirectX version	11.2/12
On-board graphics card dynamic frequency (max)	1200 MHz
Number of displays supported (on-board graphics)	3
Bundled software	HP Client Security\\r HP Trust Circles Standard\\r HP Wireless HotSpot\\r HP PageLift\\r HP Recovery Manager\\r HP Support Assistant\\r HP ePrint\\r CyberLink PowerDVD\\r CyberLink Power2Go\\r Buy Office
Recovery operating system	Windows 8.1 Pro
Operating system installed	Windows 7 Professional
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
HDMI ports quantity	0
PS/2 ports quantity	2
USB 2.0 ports quantity	6
Chassis type	Micro Tower
Product color	Black
Country of origin	China
Audio system	Realtek ALC221
Product type	PC
Motherboard chipset	Intel® H87
Scalability	1S
Processor code	SR149
Processor ARK ID	75122
Intel TSX-NI version	0.00
Processor package size	37.5 x 37.5 mm
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Thermal solution specification	PCG 2013D
Intel Identity Protection Technology version	1.00
Power supply	300 W
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Depth	402 mm
Width	182.8 mm
Height	357 mm
Weight	7140 g