HP ProDesk 490 G1 User Manual

Activity Beeps Possible cause Recommended action
Red Power LED flashes eleven
times, once every second,
followed by a two second
pause. Beeps stop after fifth
iteration but LEDs continue until
problem is solved.
11 The current processor does
not support a feature
previously enabled on this
system.
1. Reinstall the original processor.
System does not power on and
LEDs are not flashing.
None System unable to power
on.
Press and hold the power button for less than 4
seconds. If the hard drive LED turns white, the
power button is working correctly. Try the
following:
1. Check that the voltage selector (some
models), located on the rear of the power
supply, is set to the appropriate voltage.
Proper voltage setting depends on your
region.
2. Replace the system board.
OR
Press and hold the power button for less than 4
seconds. If the hard drive LED does not turn on
white then:
1. Check that the unit is plugged into a
working AC outlet.
2. Open hood and check that the power button
harness is properly connected to the system
board.
3. Check that both power supply cables are
properly connected to the system board.
4. Check to see if the 5V_aux light on the
system board is turned on. If it is turned on,
then replace the power button harness. If the
problem persists, replace the system board.
5. If the 5V_aux light on the system board is
not turned on, remove the expansion cards
one at a time until the 5V_aux light on the
system board turns on. It the problem
persists, replace the power supply.
202 Chapter 9 POST error messages

HP ProDesk 490 G1 Specifications

General

Tcase	72.72 °C
Bus type	DMI2
Stepping	C0
Processor cache	8 MB
Processor cores	4
System bus rate	5 GT/s
Processor family	Intel® Core™ i7
Processor series	Intel Core i7-4700 Desktop series
Processor socket	LGA 1150 (Socket H3)
Processor threads	8
Processor codename	Haswell
Processor frequency	3.4 GHz
Processor cache type	Smart Cache
Processor lithography	22 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	3.0
Processor boost frequency	3.9 GHz
Processor operating modes	64-bit
ECC supported by processor	No
PCI Express configurations	1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)	84 W
Number of processors installed	1
Maximum number of PCI Express lanes	16
Memory types supported by processor	DDR3-SDRAM
Memory voltage supported by processor	1.5 V
Memory clock speeds supported by processor	1333, 1600 MHz
Memory bandwidth supported by processor (max)	25.6 GB/s
Maximum internal memory supported by processor	32 GB
Memory slots	4x DIMM
Internal memory	16 GB
Memory channels	Dual-channel
Memory clock speed	1600 MHz
Maximum internal memory	- GB
HDD size	3.5 \
HDD speed	7200 RPM
HDD interface	SATA
Storage media	HDD
Optical drive type	DVD Super Multi
Card reader integrated	Yes
Total storage capacity	1000 GB
Intel segment tagging	Enterprise, Small Business
Intel® Virtualization Technology (Intel® VT)	VT-d, VT-x
On-board graphics card ID	0x412
Discrete graphics card model	NVIDIA® GeForce® GT 630
On-board graphics card model	Intel® HD Graphics 4600
Discrete graphics card memory	2048 GB
Discrete graphics memory type	GDDR3
On-board graphics card family	Intel® HD Graphics
Maximum on-board graphics card memory	2 GB
On-board graphics card OpenGL version	4.3
On-board graphics card base frequency	350 MHz
On-board graphics card DirectX version	11.2/12
On-board graphics card dynamic frequency (max)	1200 MHz
Number of displays supported (on-board graphics)	3
Bundled software	HP Client Security\\r HP Trust Circles Standard\\r HP Wireless HotSpot\\r HP PageLift\\r HP Recovery Manager\\r HP Support Assistant\\r HP ePrint\\r CyberLink PowerDVD\\r CyberLink Power2Go\\r Buy Office
Recovery operating system	Windows 8.1 Pro
Operating system installed	Windows 7 Professional
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
HDMI ports quantity	0
PS/2 ports quantity	2
USB 2.0 ports quantity	6
Chassis type	Micro Tower
Product color	Black
Country of origin	China
Audio system	Realtek ALC221
Product type	PC
Motherboard chipset	Intel® H87
Scalability	1S
Processor code	SR149
Processor ARK ID	75122
Intel TSX-NI version	0.00
Processor package size	37.5 x 37.5 mm
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Thermal solution specification	PCG 2013D
Intel Identity Protection Technology version	1.00
Power supply	300 W
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Depth	402 mm
Width	182.8 mm
Height	357 mm
Weight	7140 g