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HP ProDesk 600 G4 SFF User Manual

HP ProDesk 600 G4 SFF
124 pages
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Maintenance and Service Guide
HP ProDesk 600 G4 SFF

Table of Contents

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HP ProDesk 600 G4 SFF Specifications

General IconGeneral
Operating SystemWindows 10 Pro
Form FactorSmall Form Factor (SFF)
ChipsetIntel Q370
RAM4 GB up to 64 GB DDR4-2666 SDRAM (Transfer rates up to 2666 MT/s.)
GraphicsIntel UHD Graphics 630
Optical DriveOptional DVD-RW
NetworkIntel I219LM Gigabit Network Connection
Dimensions270 x 296 x 95 mm
Weight4.6 kg
Power Supply180 W internal power supply, active PFC
Expansion Slots1 PCIe x16, 1 PCIe x1, 1 M.2
Front Ports1 headphone/microphone combo, 2x USB 3.1 Gen 1
Rear Ports4 USB 3.1 Gen 1, 2 USB 2.0, 1 RJ-45
ProcessorIntel Core i3-8100, i3-8300, i5-8500, i5-8600, i7-8700 (8th generation Intel Core processors)
PortsOptional: 1 HDMI 2.0; 1 serial

Summary

Product Features

Standard Configuration Features

Describes the standard components included in the computer's configuration.

Front Panel Components

Details the various ports and buttons located on the front of the computer.

Rear Panel Components

Identifies and describes the ports and connectors on the rear of the computer.

Illustrated Parts Catalog

Serial Number Location

Provides information on where to find the computer's unique serial and product ID numbers.

Computer Major Components

Lists and describes the main internal and external components of the computer.

Routine Care and Disassembly Preparation

Electrostatic Discharge (ESD) Information

Explains static electricity generation and precautions to prevent damage to electronic components.

Operating Guidelines

Provides recommendations for optimal computer operation and longevity.

Cleaning Procedures

Details safe methods for cleaning the computer case, keyboard, monitor, and mouse.

Service Considerations

Covers essential points for computer disassembly, tools, screws, cables, and components.

Removal and Replacement Procedures

Preparation for Disassembly

Outlines initial safety procedures and steps before beginning computer disassembly.

Access Panel

Instructions for removing and installing the computer's access panel.

Optical Drive

Step-by-step guide for removing and replacing the optical drive.

Front Bezel

Procedure for detaching and removing the computer's front bezel.

Hard Drives

Detailed steps for removing and replacing 2.5-inch hard drives.

Drive Cage

Instructions on how to remove and install the computer's drive cage assembly.

Memory Module

Guide for removing and installing computer memory modules (RAM).

Speaker

Procedure for disconnecting and removing the internal computer speaker.

Power Supply

Steps for safely removing and replacing the computer's power supply unit.

Fan Shroud

Instructions on how to remove and replace the computer's fan shroud.

Fan-Sink

Guide for removing and installing the processor fan and heat sink assembly.

Processor

Detailed procedure for removing and installing the CPU.

Serial Connector Module

Steps for removing and replacing the serial port connector module.

System Board

Comprehensive guide for removing and replacing the computer's system board.

Connector Board

Instructions for removing and reinstalling the system board's connector board.

Computer Setup (F10) Utility

Computer Setup (F10) Utilities Overview

Introduces the capabilities and functions of the Computer Setup (F10) Utility.

Using Computer Setup (F10) Utilities

Explains how to access and navigate the Computer Setup utility menus.

Computer Setup – Main

Details options available in the Main section of Computer Setup, including system information.

Computer Setup – Security

Covers security settings like BIOS administrator passwords and TPM configuration.

Computer Setup – Advanced

Explains advanced configuration options for boot order, system settings, and device management.

Recovering Configuration Settings

Describes how to save and restore computer configuration settings using removable media.

Troubleshooting without Diagnostics

Safety and Comfort

Highlights safety precautions and guidelines for a comfortable work environment.

Before Calling Technical Support

Provides steps to isolate issues before contacting technical support.

Helpful Hints

General suggestions and checks for common computer, monitor, and software issues.

Solving General Problems

Addresses common computer issues like startup failures, lockups, and incorrect date/time.

Solving Power Problems

Diagnoses and resolves issues related to the computer's power supply.

Solving Hard Drive Problems

Troubleshoots errors, transaction problems, and detection issues with hard drives.

Solving Media Card Reader Problems

Addresses issues with media card functionality, write protection, and access.

Solving Display Problems

Resolves issues such as blank screens, incorrect resolution, and picture distortions.

Solving Audio Problems

Troubleshoots sound issues, including no sound, poor quality, or input jack problems.

Solving Printer Problems

Addresses issues where the printer will not print or prints garbled information.

Solving Keyboard and Mouse Problems

Diagnoses and resolves issues with wireless or wired keyboards and mice.

Solving Memory Problems

Troubleshoots problems related to memory module installation and insufficient memory errors.

Solving Hardware Installation Problems

Guides on resolving issues when new hardware is not recognized or the computer won't start.

Solving Network Problems

Addresses issues with network controller detection, connection, and diagnostics.

POST Error Messages and Diagnostic Front Panel LEDs and Audible Codes

POST Numeric Codes and Text Messages

Lists and explains POST error codes, messages, and their recommended actions.

Password Security and Resetting CMOS

Resetting CMOS and/or the Password Jumper

Instructions for clearing system passwords and resetting CMOS settings.

Changing a Setup or Power-on Password

Procedure for modifying existing Setup or Power-on passwords.

Deleting a Setup or Power-on Password

Steps for removing existing Setup or Power-on passwords.

Using HP PC Hardware Diagnostics (UEFI)

Downloading HP PC Hardware Diagnostics (UEFI) to a USB Device

Guide for downloading and creating the HP PC Hardware Diagnostics tool on a USB drive.

System Backup and Recovery

Backing Up, Restoring, and Recovering

Overview of system backup, restore, and recovery processes.

Creating Recovery Media and Backups

Methods for creating system recovery media and personal data backups.

Using Windows Tools

Instructions for using Windows features to create restore points and backups.

Creating HP Recovery Media (Select Products Only)

Procedure to create recovery media for specific HP computer models.

Recovering using HP Recovery Manager

Details on using HP Recovery Manager for system recovery and factory resets.

Using HP Recovery Media to Recover

Steps to recover the system using HP Recovery media.

Changing the Computer Boot Order

Guide on modifying the system's boot order for recovery media or USB drives.

Removing the HP Recovery Partition (Select Products Only)

Instructions for removing the HP Recovery partition to free up disk space.

Battery Replacement

Statement of Memory Volatility

Current BIOS Steps

Steps to restore nonvolatile memory and reset BIOS settings.

Nonvolatile Memory Usage

Information on how nonvolatile memory types are used and protected within the system.

Questions and Answers

Frequently asked questions regarding BIOS, UEFI, and memory configuration.

Power Cord Set Requirements

General Requirements

Specifies general requirements for power cords applicable to all countries.

Japanese Power Cord Requirements

Details specific power cord requirements for use in Japan.

Country-Specific Requirements

Lists additional power cord requirements specific to various countries.

Specifications

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