HP ProDesk 600 G4 SFF

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Index ........................................................................................................................................................................................................... 115

viii

Main Page

Table of Contents5
Product Features9
Standard Configuration Features9
Front Panel Components10
Rear Panel Components11
Illustrated Parts Catalog12
Serial Number Location12
Computer Major Components12
Miscellaneous Parts14
Routine Care, SATA Drive Guidelines, and Disassembly Preparation30
Electrostatic Discharge Information30
Generating Static30
Preventing Electrostatic Damage to Equipment31
Personal Grounding Methods and Equipment31
Grounding the Work Area31
Recommended Materials and Equipment32
Operating Guidelines32
Routine Care33
General Cleaning Safety Precautions33
Cleaning the Computer Case33
Cleaning the Keyboard33
Cleaning the Monitor34
Cleaning the Mouse34
Service Considerations34
Tools and Software Requirements34
Screws34
Cables and Connectors35
Hard Drives35
Lithium Coin Cell Battery35
SMART ATA Drives35
Removal and Replacement Procedures36
Preparation for Disassembly36
Access Panel37
Optical Drive38
Front Bezel39
Hard Drives40
Drive Cage42
Memory Module43
Speaker44
Power Supply45
Fan Shroud46
Fan-Sink47
Processor48
Serial Connector Module50
System Board51
Connector Board54
Computer Setup (F10) Utility55
Computer Setup (F10) Utilities55
Using Computer Setup (F10) Utilities56
Computer Setup-Main57
Computer Setup-Security59
Computer Setup-Advanced61
Recovering the Configuration Settings66
Troubleshooting Without Diagnostics67
Safety and Comfort67
Before You Call for Technical Support67
Helpful Hints68
Solving General Problems69
Solving Power Problems72
Solving Hard Drive Problems73
Solving Media Card Reader Problems75
Solving Display Problems76
Solving Audio Problems80
Solving Printer Problems82
Solving Keyboard and Mouse Problems83
Solving Hardware Installation Problems85
Solving Network Problems86
Solving Memory Problems89
Solving USB Flash Drive Problems90
Solving Front Panel Component Problems91
Solving Internet Access Problems91
Solving Software Problems92
POST Error Messages and Diagnostic Front Panel Leds and Audible Codes93
POST Numeric Codes and Text Messages93
Interpreting System Validation Diagnostic Front Panel Leds and Audible Codes98
Password Security and Resetting CMOS100
Resetting CMOS And/Or the Password Jumper101
Changing a Setup or Power-On Password103
Deleting a Setup or Power-On Password103
Using HP PC Hardware Diagnostics (UEFI)104
Downloading HP PC Hardware Diagnostics (UEFI) to a USB Device105
10 System Backup and Recovery106
Backing Up, Restoring, and Recovering106
Creating Recovery Media and Backups106
Creating HP Recovery Media (Select Products Only)107
Using Windows Tools108
Restore and Recovery108
Recovering Using HP Recovery Manager109
What You Need to Know before You Get Started109
Using the HP Recovery Partition (Select Products Only)109
Using HP Recovery Media to Recover110
Changing the Computer Boot Order110
Removing the HP Recovery Partition (Select Products Only)110
Appendix A Battery Replacement111
Appendix B Statement of Memory Volatility114
Current BIOS Steps114
Nonvolatile Memory Usage116
Questions and Answers118
Using HP Sure Start119
Appendix C Power Cord Set Requirements120
General Requirements120
Japanese Power Cord Requirements120
Country-Specific Requirements121
Appendix D Specifications122

HP ProDesk 600 G4 SFF

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