Contents 4
Using the HP c-Class Blade SUV Cable ...................................................................................................... 45
Connecting locally to a server blade with video and USB devices .................................................................. 45
Accessing a server blade with local KVM ......................................................................................... 46
Accessing local media devices ........................................................................................................ 46
Software and configuration utilities ............................................................................................... 48
Server blade deployment tools .................................................................................................................. 48
Software drivers and additional components ..................................................................................... 48
HP BladeSystem c-Class Advanced management ............................................................................... 48
Network-based PXE deployment ...................................................................................................... 49
Deployment methods ...................................................................................................................... 51
Configuration tools .................................................................................................................................. 54
SmartStart software ........................................................................................................................ 54
HP ROM-Based Setup Utility ............................................................................................................ 55
Array Configuration Utility .............................................................................................................. 57
Option ROM Configuration for Arrays ............................................................................................. 58
Re-entering the server serial number and product ID ........................................................................... 58
Management tools ................................................................................................................................... 59
Automatic Server Recovery ............................................................................................................. 59
ROMPaq utility .............................................................................................................................. 59
Integrated Lights-Out 2 technology ................................................................................................... 59
Erase Utility .................................................................................................................................. 60
Redundant ROM support ................................................................................................................ 60
USB support and functionality ......................................................................................................... 60
Diagnostic tools ...................................................................................................................................... 61
HP Insight Diagnostics .................................................................................................................... 61
HP Insight Diagnostics survey functionality ........................................................................................ 61
Integrated Management Log ........................................................................................................... 61
Remote support and analysis tools ............................................................................................................. 62
HP Insight Remote Support software ................................................................................................. 62
Keeping the system current ....................................................................................................................... 62
Drivers ......................................................................................................................................... 62
ProLiant Support Packs ................................................................................................................... 63
Operating System Version Support .................................................................................................. 63
HP Smart Update Manager ............................................................................................................. 63
Change control and proactive notification ........................................................................................ 63
Care Pack .................................................................................................................................... 64
Troubleshooting .......................................................................................................................... 65
Troubleshooting resources ........................................................................................................................ 65
Pre-diagnostic steps ................................................................................................................................. 65
Important safety information ............................................................................................................ 65
Symptom information ..................................................................................................................... 67
Prepare the server for diagnosis ...................................................................................................... 67
Loose connections ................................................................................................................................... 69
Service notifications ................................................................................................................................. 69
Server health LEDs ................................................................................................................................... 69
Troubleshooting flowcharts ....................................................................................................................... 69
Start diagnosis flowchart ................................................................................................................ 70
General diagnosis flowchart ........................................................................................................... 71
Server blade power-on problems flowchart ....................................................................................... 73
POST problems flowchart ............................................................................................................... 75
OS boot problems flowchart ........................................................................................................... 77
Server fault indications flowchart ..................................................................................................... 79
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