HP ProLiant BL460c G6 User Manual

Troubleshooting 69
Always use the recommended minimum configuration above before removing any processors. If you are
unable to isolate the issue with the configuration above, you will then remove all all but one of the additional
processors.
CAUTION: Before removing or replacing any processors, be sure to follow the guidelines
provided in "Performing processor procedures in the troubleshooting process (on page 68)."
Failure to follow the recommended guidelines can cause damage to the system board, requiring
replacement of the system board.
Loose connections
Action:
• Be sure all power cords are securely connected.
• Be sure all cables are properly aligned and securely connected for all external and internal
components.
• Remove and check all data and power cables for damage. Be sure no cables have bent pins or
damaged connectors.
• If a fixed cable tray is available for the server, be sure the cords and cables connected to the server are
routed correctly through the tray.
• Be sure each device is properly seated. Avoid bending or flexing circuit boards when reseating
components.
• If a device has latches, be sure they are completely closed and locked.
• Check any interlock or interconnect LEDs that may indicate a component is not connected properly.
• If problems continue to occur, remove and reinstall each device, checking the connectors and sockets
for bent pins or other damage.
Service notifications
To view the latest service notifications, refer to the HP website (http://www.hp.com/go/bizsupport). Select
the appropriate server model, and then click the Troubleshoot a Problem link on the product page.
Server health LEDs
Some server blades have an internal health LED and an external health LED, while other server blades have
a single system health LED. The system health LED provides the same functionality as the two separate internal
and external health LEDs. Depending on the model, the internal health LED and external health LED may
either appear solid or they may flash. Both conditions represent the same symptom.
For the location of server blade LEDs and information on their statuses, see the server blade documentation
on the HP website (http://www.hp.com/support).
Troubleshooting flowcharts
To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section,
"Start diagnosis flowchart (on page 70)," and follow the appropriate diagnostic path. If the other flowcharts

HP ProLiant BL460c G6 Specifications

General

Tcase	76 °C
Bus type	QPI
Stepping	D0
FSB Parity	No
Processor code	SLBF6
Processor cache	8 MB
Processor cores	4
Processor model	E5540
System bus rate	5.86 GT/s
Processor series	Intel Xeon 5500 Series
Processor socket	Socket B (LGA 1366)
Processor threads	8
Processor codename	Nehalem EP
Processing Die size	263 mm²
Processor frequency	2.53 GHz
Processor cache type	Smart Cache
Processor lithography	45 nm
Processor system type	DP
Processor manufacturer	Intel
Processor package size	42.5 x 45 mm
Processor front side bus	- MHz
Processor boost frequency	2.8 GHz
Processor operating modes	64-bit
ECC supported by processor	Yes
Thermal Design Power (TDP)	80 W
Number of processors installed	1
CPU multiplier (bus/core ratio)	19
Maximum number of SMP processors	2
Memory types supported by processor	DDR3-SDRAM
Number of Processing Die Transistors	731 M
Memory channels supported by processor	Triple
Memory clock speeds supported by processor	800, 1066 MHz
Memory bandwidth supported by processor (max)	25.6 GB/s
Maximum internal memory supported by processor	144 GB
HDD size	- \
HDD interface	Serial ATA, Serial Attached SCSI (SAS)
Total storage capacity	0 GB
Maximum storage capacity	1 TB
Number of HDDs installed	0
Memory slots	12x DIMM
Internal memory	6 GB
Memory clock speed	1333 MHz
Maximum internal memory	192 GB
Memory layout (slots x size)	3 x 2 GB
Cabling technology	10/100/1000Base-T(X)
USB 2.0 ports quantity	-
Chassis type	Blade
Processor ARK ID	37104
Intel® Turbo Boost Technology	1.0

Weight and Dimensions

Depth	56 mm
Width	182 mm
Height	510 mm
Weight	6440 g