Contents 5
Drivers ......................................................................................................................................... 61
Version control .............................................................................................................................. 61
ProLiant Support Packs ................................................................................................................... 62
Operating System Version Support .................................................................................................. 62
Firmware ...................................................................................................................................... 62
HP Smart Update Manager ............................................................................................................. 62
Change control and proactive notification ........................................................................................ 63
Care Pack .................................................................................................................................... 63
Troubleshooting .......................................................................................................................... 64
Pre-diagnostic steps ................................................................................................................................. 64
Important safety information ............................................................................................................ 64
Symptom information ..................................................................................................................... 66
Prepare the server for diagnosis ...................................................................................................... 66
Loose connections ................................................................................................................................... 68
Service notifications ................................................................................................................................. 68
Server health LEDs ................................................................................................................................... 68
Troubleshooting flowcharts ....................................................................................................................... 69
Start diagnosis flowchart ................................................................................................................ 69
General diagnosis flowchart ........................................................................................................... 70
Server power-on problems flowchart ................................................................................................ 72
POST problems flowchart ............................................................................................................... 75
OS boot problems flowchart ........................................................................................................... 77
Server fault indications flowchart ..................................................................................................... 78
POST error messages and beep codes ....................................................................................................... 80
Battery ....................................................................................................................................... 82
Regulatory compliance notices ..................................................................................................... 83
Regulatory compliance identification numbers ............................................................................................. 83
Federal Communications Commission notice ............................................................................................... 83
FCC rating label ............................................................................................................................ 83
FCC Notice, Class A Equipment ...................................................................................................... 83
Declaration of conformity for products marked with the FCC logo, United States only ....................................... 84
Modifications .......................................................................................................................................... 84
Cables ................................................................................................................................................... 84
Canadian notice (Avis Canadien) .............................................................................................................. 84
European Union regulatory notice ............................................................................................................. 84
Disposal of waste equipment by users in private households in the European Union ......................................... 85
Japanese class A notice ........................................................................................................................... 85
BSMI notice ............................................................................................................................................ 86
Korean class A notice .............................................................................................................................. 86
Chinese notice ........................................................................................................................................ 86
Laser compliance .................................................................................................................................... 86
Battery replacement notice ........................................................................................................................ 87
Taiwan battery recycling notice ................................................................................................................. 87
Power cord statement for Japan ................................................................................................................. 87
Electrostatic discharge ................................................................................................................. 88
Preventing electrostatic discharge .............................................................................................................. 88
Grounding methods to prevent electrostatic discharge .................................................................................. 88
Specifications ............................................................................................................................. 89
Environmental specifications ..................................................................................................................... 89
Mechanical specifications ........................................................................................................................ 89
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